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I am £3000 in credit?

hello,

i have just recieved a bill from my electricity supplier and they say that i am over £3000 in credit and they will just take the money i owe out of this credit. but i was just wondering how come i am £3000 in credit and how can they keep doing this without my knowledge?

basically what should i do, shouldi keep allowing this to hapen or shall i write them a letter?

any help would be great

thanks
Rachael

Comments

  • magyar
    magyar Posts: 18,909 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    It seems unlikely that's true. Elec companies take an amount to cover your estimated usage (and average it so that you pay the same all year, even though you use more in winter than summer).

    For you to be £3000 in credit you'd have to have been overpaying for years (and their systems should have recognised that anyway).

    Can you give more information regarding what direct debits you have, what your normal usage is, who your supplier is etc. etc. as it sounds extremely unlikely to be true.
    Says James, in my opinion, there's nothing in this world
    Beats a '52 Vincent and a red headed girl
  • tanith
    tanith Posts: 8,091 Forumite
    Part of the Furniture Combo Breaker
    Agree with magyar here it would take years to build up that kind of credit.. maybe its just a mistake....

    Post the info requested and we can see whats going on...
    #6 of the SKI-ers Club :j

    "All that is necessary for evil to triumph is for good men to do nothing" Edmund Burke
  • sorry i seem to have made a mistke, i am only £300 in credit, sorry for that
  • magyar
    magyar Posts: 18,909 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    rachaelj wrote: »
    sorry i seem to have made a mistke, i am only £300 in credit, sorry for that

    :rotfl: :rotfl: :rotfl:

    Don't apologise, you're the one who's £2700 down on the deal!
    Says James, in my opinion, there's nothing in this world
    Beats a '52 Vincent and a red headed girl
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    rachaelj wrote: »
    sorry i seem to have made a mistke, i am only £300 in credit, sorry for that

    :confused:

    So ask for this money to be returned to you!
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • Terrylw1
    Terrylw1 Posts: 7,038 Forumite
    Yeah, ask them to return the credit. They will then assess your next 12 months usage and if your DD covers it, they will refund you the credit.

    Is it possible that you pay on Receipt Of Bill (ROB)? In which case they are just writing to you to say "stop overpaying, we will use up your credit first"???
    :rotfl: It's better to live 1 year as a tiger than a lifetime as a worm...but then, whoever heard of a wormskin rug!!!:rotfl:
  • If you are paying by direct debit and have built up this credit, don't forget that you have the winter quarter to come which might use it up.

    I'm £300 in credit too, but am waiting to see how much of it is left in the spring before claiming any credit back.

    If you pay by monthly direct debit it is usual to be in credit at this time of the year.
    (AKA HRH_MUngo)
    Member #10 of £2 savers club
    Imagine someone holding forth on biology whose only knowledge of the subject is the Book of British Birds, and you have a rough idea of what it feels like to read Richard Dawkins on theology: Terry Eagleton
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