Shell card - Citi Mastercard - not valid at shell petrol station

greenoak

I have recently got the new shell card that pays a monthly rebate of 6% for shell purchases for first 6 months - then 3% thereafter.

Bought my weekly petrol and tried to use the card and the girl told me they cannot take then as they will not work on their system.

She tried and it said card not authorised. She said they have not had a single approved purchase with the card.

I will try in at my supermarker to see if it is a card problem or a shell problem.

Any one else having similar problems.

Very annoyed by this as 6% of my petrol bill is a lot of money to me.

PBA

I'd imagine it's a problem with that particlar outlet. If it's a new card they might be using a new BIN number (the first 6 digits of the card). Sounds like that particular outlet isn't running the most up to date software, so it's not recognising the BIN number as valid.

merch

Reminds me of the thread about Sony Centres not accepting the Sony Amex card! :rotfl: