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axa renewal
OliviaNJ
Posts: 3 Newbie
just rang Axa to say my car insurance is cheaper elsewhere, their response, we don't match, so ok, bye....omg !
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Comments
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Sounds about right - move on with life OP.
Businesses do not care about loyalty these days, it's all about the churn rate and bringing new customers in.0 -
That must be their default answer, I have a Buildings and Contents policy with M&S (Axa rebadged) the renewal quote had gone up a lot so I did a new online quote with them using all the same details and it came out £250 cheaper. I rang and they said exactly the same but if I wanted to stay with them take the new policy, there was nothing wrong with that.If at first you don't succeed, sky diving is not for you!0
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