Credit/debit card surcharge....

chancesare_2

I booked a holiday with Sandals on their UK website back in May last year. I paid the deposit by card and was charged a fee.

Since the new regulations and ban on credit/debit card fees in January this year I was expecting my (rather significant) balance to be free of any fees. However I've just gone to pay and they are still charging a card surcharge.

I do think I read somewhere that contracts formed before x date would be subject to the old T&C and surcharges could still be charged, but I can't find it now.

Can anyone help. I am happy to pay the surcharge if that's what the legislation governs but likewise, could save a large sum by not having to pay it if I can link the relevant information to them.

Thanks in advance.

p00hsticks

I think you're right in that as the contract was made prior to the introduction of the legislation they can still impose a surcharge.

The MSE article on the change is here

https://www.moneysavingexpert.com/news/cards/2018/01/cards-fees-to-be-banned-from-saturday?_ga=2.261331597.1275211855.1507155525-621019687.1422292036

chancesare_2

p00hsticks wrote: »

I think you're right in that as the contract was made prior to the introduction of the legislation they can still impose a surcharge.

The MSE article on the change is here

https://www.moneysavingexpert.com/news/cards/2018/01/cards-fees-to-be-banned-from-saturday?_ga=2.261331597.1275211855.1507155525-621019687.1422292036

Yes, there is nothing in there regarding deposits made before the change and final payments made after.

p00hsticks

chancesare wrote: »

Yes, there is nothing in there regarding deposits made before the change and final payments made after.

Full guidance on the legislation is here
https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/664065/payment-surcharges-guidance.pdf

See point 2.6 in particular - ' The amendments ... apply to charges made on or after 13 January 2018, except for charges under contracts entered into before 18 July 2017'