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Noisy Neighbour - Not sure what to do next

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  • There are two things that come to mind from the above reply.

    1. "pets are allowed with prior permission" - when where they give prior permission, and permission for what exactly? In the document I linked to earlier about pets in council property, it states 2 dogs, and 2 cats (with permission). When they previously visited the tenants upstairs they had only 1 dog, and im not sure how many cats. The 2nd dog has only arrived in the last 3-4 months.

    2. "extremely untidy gardens." - I havent mentioned, but the guy has for some reason decided it's a good idea to build an avery for 50+ birds in his small back garden - great! It's not necessarily horrific, but I would say the garden looks 'untidy'. (It's not a great picture, but the only one I have)

    IMG_0558.jpg
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 12 February 2018 at 8:02PM
    Does the landlord know about all of the animals and the aviary?

    From my experience of noisy neighbours the only worthwhile results have been from me taking control. Housing officers vary from very good to hopeless. Even the good ones have had limited success.
    Your neighbours refusal to even consider they are the problem is the first stumbling block to get passed Their failure to understand how much their noise is affecting you needs to be explained to them. The refusal of an offer of free carpets is ludicrous given how much it would benefit you. Ask for a visit from the areas housing officer to explain in detail the problems they are causing you. Its likely mediation will be suggested which is something I've always rejected but as you are on talking terms with these neighbours it could be successful. Focus on the noise complaint if that is the main problem as complaints about the pets as well will make you look like a moaner. The landlord will make their own decision about the number of pets.
    The noise doesn't sound intentional but as much of it could be easily prevented its unfair that you have to tolerate it.
  • Yes. They say they are allowed to do so.
  • The noise doesn't sound intentional but as much of it could be easily prevented its unfair that you have to tolerate it.

    I have always stated to both the tenants and the council that I dont believe the noise is intentional or out of malice. But, when you factor in no carpet, hearing thier day-to-day movements regularly through both day and the night, and I have had over 3 years of this, it's a) making me a nervous wreck, b) making it very hard to hold down my job, c) changing my personality - I have always been a polite, friendly person, now I am moody, miserable and easily irritable.

    Ive also said all along, that im confident that a good 90% of the problem would be solved if carpet was fitted. In theory it's simple, fit carpet, job done. In practice, so far its proven impossible.
  • Focus on the noise complaint if that is the main problem as complaints about the pets as well will make you look like a moaner.

    Im going to write a reply and focus on the noise, which is my main concern. Im just not sure how to approach it. My main argument is that the app used does not capture the sounds I am hearing in person, and the method of recording for my particular use case is impractical. Just got to find a way to put that into words without coming across as a jack as$! :D
  • fay66
    fay66 Posts: 744 Forumite
    Part of the Furniture 500 Posts Photogenic
    hi jim id get your self a woman and bang your head board that might pack it up :)
    Debt £10k , HMRC £3K old debt £4k Jan 2021
    Had biatric surgery was 135k 2016 now 97kilo 22.1.20 up to 106 kilo 12.1.21
    Travel plans New York 2021 New year cancelled due to covid
  • fay66 wrote: »
    hi jim id get your self a woman and bang your head board that might pack it up :)

    Double Win :D haha
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    edited 13 February 2018 at 10:38AM
    Jimmy_Boy wrote: »
    Im going to write a reply and focus on the noise, which is my main concern. Im just not sure how to approach it. My main argument is that the app used does not capture the sounds I am hearing in person,
    Your main argument is how the noise is affecting you and how easily it could be resolved. It is ignorant and selfish of the neighbours to continue to refuse ways of resolving this.

    "I have had over 3 years of this, it's a) making me a nervous wreck, b) making it very hard to hold down my job, c) changing my personality - I have always been a polite, friendly person, now I am moody, miserable and easily irritable."

    The crappy phone app is irrelevant.

    Your formal complaint letter, How long you've lived there without a problem, when the problem started, the problem which is noise from walking on bare floorboards 24 hrs causing daily disturbance and preventing sleep, how this affects you in detail, detail your efforts to resolve this ie offering carpets which have been refused, explain how you cannot continue with this situation, ask for comprehensive help.

    Don't be fobbed of with phone apps or claims of "normal noise"
  • Thanks.

    I have expressed these concerns to her in the past, as well as other's such as doctor signing me off work, being prescribed anti-depressants, sleeping away at friends and sleeping in my works van, sore ears and hearing being affected by wearing headphones every night for the past 18+ months. She said "I know it's affecting you, I can hear it in your voice, but theres nothing I can do."

    I wanted to try and point out that I dont have confidence in what has been recorded / analysed, and therefore they are dismissing my concerns.
  • Smodlet
    Smodlet Posts: 6,976 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    So get yourself some decent recording equipment and make them listen!

    When our recordings were first played to a meeting of council workers, some pointless PR WPC and child support bods, the universal reaction was jaws on the floor. They could not believe what they were hearing when it had become our "normal". Over a year on some action has been taken but not enough however, the fight continues and the LL will get the offending chav out in the end. Pray for us it is sooner rather than later and we will extend you the same courtesy.
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