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Adware.Elex.ShrtCln

I have tried Malwarebytes , Kaspersky , Defender and Avast but cannot get rid of the popups from this irritating infection.
I have altered Chrome settings to no avail.
Whatever is causing this seems to disable Windows Defender which indicates that it is "blocked by group policy".
I can enable Defender with a reg command but it is disabled when I start up.
I'm baffled.
Forgotten but not gone.
«1

Comments

  • esuhl
    esuhl Posts: 9,409 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I'd try adwCleaner (now owned by MalwareBytes), then create a Rescue Disc in Avast and boot from that.
  • Try Emsisoft Emergency Kit the ultimate free anti-malware and antivirus tool to scan, detect and remove viruses, keyloggers and other malware threats.

    https://www.emsisoft.com/en/software/eek/
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    I usually find that ADW cleaner finds bits and bobs that Malwarebytes et al seem to miss.


    It seems to be better at purging reg keys and scheduled tasks that cause reinfection.


    How is the infection presenting ?
    Are you getting popups from the desktop (sys tray area) or only when browsing ?
    Does this affect only chrome ?
  • tony6403
    tony6403 Posts: 1,257 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    AndyPix wrote: »
    I usually find that ADW cleaner finds bits and bobs that Malwarebytes et al seem to miss.


    It seems to be better at purging reg keys and scheduled tasks that cause reinfection.


    How is the infection presenting ?
    Are you getting popups from the desktop (sys tray area) or only when browsing ?
    Does this affect only chrome ?

    Thanks , I'll try ADWC .
    Getting mainly CNet ads only on Chrome when browsing.
    Btw Malwarebytes finds it and quarantines but it comes back on restart.
    Forgotten but not gone.
  • tony6403
    tony6403 Posts: 1,257 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    DesertWind wrote: »
    Try Emsisoft Emergency Kit the ultimate free anti-malware and antivirus tool to scan, detect and remove viruses, keyloggers and other malware threats.

    https://www.emsisoft.com/en/software/eek/

    Thankyou.
    Just ran that tool and it found and removed malware that has not shown on other scans.
    But didn't get the one I was after !
    Forgotten but not gone.
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    There used to be happier times when people would be all over this helping the OP
    :idea:
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    There also used to be happier times when MSE didn't PPR people for nonsensical infractions - i.e. nuisance people would report the helpful people and MSE would actually review the report before acting on it.

    Then came the time of fire and forget - if a report was made MSE would just apply an infraction card without even checking if the report wasn't just nuisance-making - so the helpful people ended up getting PPRd, got fed up with it and left.

    That's your answer (IMHO).
  • aliEnRIK wrote: »
    There used to be happier times when people would be all over this helping the OP
    They are all busy changing their passwords.
    Proud member of the wokerati, though I don't eat tofu.Home is where my books are.Solar PV 5.2kWp system, SE facing, >1% shading, installed March 2019.Mortgage free July 2023
  • AndyPix
    AndyPix Posts: 4,847 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper Photogenic
    Eh ?


    People have helped - awaiting feedback ..


    Are you going to offer help ?
  • Cornucopia
    Cornucopia Posts: 16,514 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    There's a well-documented dialog here about removal of this PUP...

    https://forums.malwarebytes.com/topic/214310-adwareelexshrtcln-keeps-returning/?page=3
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