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Gleam puzzle?

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Misslayed
Misslayed Posts: 15,367 Senior Ambassador
Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
I often get this message when I'm trying to enter a Gleam comp, but I've no idea what it means. It's not because I've already entered. I try to use fb or twitter but just come back to the same message. Any clues?


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I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.

Comments

  • mansey
    mansey Posts: 4,585 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Misslayed wrote: »
    I often get this message when I'm trying to enter a Gleam comp, but I've no idea what it means. It's not because I've already entered. I try to use fb or twitter but just come back to the same message. Any clues?


    Login to your existing account
    **********@icloud.com

    has already been used to log in to Gleam.

    Please login to your linked account:

    Facebook
    Pinterest
    Twitter
    Instagram
    Back

    Is that message on an iPad?

    I was getting a pop up with that loads last night, I would be interested to know how to get rid of it :(
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  • Misslayed
    Misslayed Posts: 15,367 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    Yes, iPad.
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • rb2222lb
    rb2222lb Posts: 127 Forumite
    Part of the Furniture
    edited 9 February 2018 at 2:50PM
    I have had the same problem since IOS 11 came out - are you on IOS 11?
    Gleam comps don't work for me for a few weeks, then they start working for a few days and then stop working again


    Every time an update comes out I hope it will sort it but not yet!!

    also reported in this thread
    https://forums.moneysavingexpert.com/discussion/5731536
  • Misslayed
    Misslayed Posts: 15,367 Senior Ambassador
    Tenth Anniversary 10,000 Posts Homepage Hero Name Dropper
    rb2222lb wrote: »
    I have had the same problem since IOS 11 came out - are you on IOS 11?
    Gleam comps don't work for me for a few weeks, then they start working for a few days and then stop working again


    Every time an update comes out I hope it will sort it but not yet!!

    also reported in this thread
    https://forums.moneysavingexpert.com/discussion/5731536

    Yes that's exactly what happens. At least I know it's not me being a twit!
    I’m a Senior Forum Ambassador and I support the Forum Team on the Competition Time, Site Feedback and Marriage, Relationships and Families boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com All views are my own and not the official line of Money Saving Expert.
  • rb2222lb
    rb2222lb Posts: 127 Forumite
    Part of the Furniture
    Hey Misslayed,

    I have just checked and Gleam has started working for me.
    Have a look if it is ok for you and if so get entering all the gleam competitions you can whilst it is working :)
  • rb2222lb
    rb2222lb Posts: 127 Forumite
    Part of the Furniture
    I have still been having this problem. Gleam comps won’t work most of the time and then randomly they work for a day or two.

    I have now worked out what fixes it - all be it temporary

    You need to open a gleam Comp that opens directly into the gleam Comp Page like this one

    https://forums.moneysavingexpert.com/discussion/5820719

    It seams to “lock in” your log in details, you can the open up all other gleam competitions and you should now be logged in and be able to enter

    If you have this problem try this temp work around

    The next problem will be to work out if you can convert a gleam Comp that’s embedded on a page into a “Direct” gleam Comp like the attached link???
  • rb2222lb wrote: »
    I have still been having this problem. Gleam comps won’t work most of the time and then randomly they work for a day or two.

    I have now worked out what fixes it - all be it temporary

    You need to open a gleam Comp that opens directly into the gleam Comp Page like this one

    https://forums.moneysavingexpert.com/discussion/5820719

    It seams to “lock in” your log in details, you can the open up all other gleam competitions and you should now be logged in and be able to enter

    If you have this problem try this temp work around

    The next problem will be to work out if you can convert a gleam Comp that’s embedded on a page into a “Direct” gleam Comp like the attached link???

    I’ve been doing this, as a work-around, for months and it works fine for me too.

    Although, I have seen Gleam mention that if you turn off “prevent cross site tracking” in your iPad/iPhone settings then this supposedly fixes it without needing the work-around. Haven’t tried it yet myself, as haven’t done any gleams since I read it.
  • rb2222lb
    rb2222lb Posts: 127 Forumite
    Part of the Furniture
    Thanks yearofthehouse.

    Your tip about deselecting “Prevent cross site tracking” worked

    The switch for this is in the safari section of Settings in the block of buttons titled Privacy & Security

    All Gleam comps now work when you turn off this setting. It’s easy to do and after entering any gleam comps you can turn it back on again

    Cheers :beer:
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