Warranty after company stops trading

Alan_lynn

I have a phone number for one of the engineers who has done work on my heat pump and is now working for himself

miss_pb

Alan - please could you send me their details? Thank you very much

Alan_lynn

I found them on Facebook Info@theheatpumpdoctor.co.uk
this is the email address and they respond straight away I'm not too sure if I can give their phone number out on here.

DCFC79

miss_pb wrote: »

Sorry to be changing the subject but does anyone know a plumber who has worked with Husky heat pumps? Now they have ceased trading it would be great to know if anyone has used a plumber who knows the system. I have phoned my local plumbers and they have never heard of Husky and said they couldn't help.

Many thanks

Surely anyone who knows of similar devices would be able to help.

shaun_from_Africa

DoaM wrote: »

(A manufacturer warranty when buying from a 3rd party seller are different - in that case they're not part of the contract insofar as S75 is concerned).

I disagree with this.

Don't forget that the SOGA and CRA both refer to the description of goods and if the OP saw an advert on the retailers website stating that the pump in question came with a warranty of X years then even though the retailer isn't supplying that warranty themselves, that retailer still made the statement that a warranty would be provided so it forms part of the description, hence part of the contract.

DoaM

I agree ... IF the warranty was expressed or implied in any product description or advertising. If it wasn't then it doesn't form part of the contract.

George_Michael

DoaM wrote: »

I agree ... IF the warranty was expressed or implied in any product description or advertising. If it wasn't then it doesn't form part of the contract.

The important part in your statement is "any product description or advertising"

Under the Consumer rights act even if details of the warranty were on the manufacturers website, the packaging for the pump or shown on other advertising mediums then unless the retailer wasn't actually aware of these warranty claims, they form part of the description of the goods and so become part of the contract and I would be very surprised to find that the manufacturer didn't publicise their warranty.

I'm not too sure if the same applies to the Sale of goods act as I can't find a copy of this.