switching supplier?

valleyboy22

Hi,

Switched from SSE to eon last year and now its time to maybe switch again.

Done a u switch comparison and i supply came up top and not really heard of them, but if on u switch then they must be ok.

Anyone heard of these and is u switch again is the way forward or can anyone recommend somewhere on here to look.

Thanks

System

valleyboy22 wrote: »

Hi,

Switched from SSE to eon last year and now its time to maybe switch again.

Done a u switch comparison and i supply came up top and not really heard of them, but if on u switch then they must be ok.

Anyone heard of these and is u switch again is the way forward or can anyone recommend somewhere on here to look.

Thanks

What makes you think that a supplier listed on a PCW must be - as you put it - ‘OK’?

There is an iSupply feedback thread on this forum and I recommend that you look at the links below:

https://forums.moneysavingexpert.com/discussion/4415853

https://www.citizensadvice.org.uk/about-us/how-citizens-advice-works/citizens-advice-consumer-work/supplier-performance/energy-supplier-performance/compare-domestic-energy-suppliers-customer-service/

Ardent-Admirer

Hi, I want to take advantage of this event but my contract with my present supplier doesn't expire until 31 March. I understand from the blog that if there are less than 50 days to run the present supplier cannot charge me exit fees. However, it also states that nothing will happen once I apply to switch for 14 days because of a cooling off period. Does this then mean that the 50 day period will only start after that 14 day cooling off period? In other words, if I apply to switch to Octopus on the 1st February and the cooling off period ends on 14th February and there then being less than 50 days left until the end of March that my present supplier cannot charge me the exit fees? Grateful for clarification.

macman

No, it's 50 days from 31/3: so about 9/2.

footyguy

Ardent-Admirer wrote: »

Hi, I want to take advantage of this event but my contract with my present supplier doesn't expire until 31 March. I understand from the blog that if there are less than 50 days to run the present supplier cannot charge me exit fees. However, it also states that nothing will happen once I apply to switch for 14 days because of a cooling off period. Does this then mean that the 50 day period will only start after that 14 day cooling off period? In other words, if I apply to switch to Octopus on the 1st February and the cooling off period ends on 14th February and there then being less than 50 days left until the end of March that my present supplier cannot charge me the exit fees? Grateful for clarification.

If you apply now, you accept the risk that the switch takes place before your switching window opens i.e. 49 days before the existing fixed term expires, and therefore early exit fees would apply.

However, it currently takes a minimum of 17 days to switch supplier so it may well be a risk you wish to accept

You can apply to switch at any point during a fixed-term contract without having to pay exit fees, as long as the switch is actually completed during the switching window.

Source: https://www.moneysavingexpert.com/news/energy/2017/01/energy-firms-still-wrongly-telling-those-with-energy-fixes-ending-they-face-exit-fees-to-switch

valleyboy22

49 days I was told. I have done a comparison on here and again I have not heard of the suppliers, but want to save money so I need to look into this more before I switch

System

valleyboy22 wrote: »

49 days I was told. I have done a comparison on here and again I have not heard of the suppliers, but want to save money so I need to look into this more before I switch

If you are switching from one fixed deal to another then, regrettably, you are unlikely to save money as energy prices have risen - particularly, the cost of electricity.

valleyboy22

Well eon tariff they recommend next come out a little more expensive than the comparison. Will look at my current tariff to compare prices

Ardent-Admirer

Thanks to everyone who replied to this thread. However, nobody has addressed my specific point about the 14 day cooling off period! If, as Martin says, nothing will happen for 14 days after applying then surely the switching window does not commence until that 14 day period is over and, therefore, there will be less than 49 days to the end of the present contract? I really would like clarification on this particular point. I have read the article about the OFGEM switching rules and its fairly clear about the switching window but doesn't mention the 14 day cooling off period.

NineDeuce

As long as you take opening readings and there is an internet facility to manage your account, does it really matter what supplier you have any more?

I dont remember the last time I called my supplier because everything is automated....

System

NineDeuce wrote: »

As long as you take opening readings and there is an internet facility to manage your account, does it really matter what supplier you have any more?

I dont remember the last time I called my supplier because everything is automated....

If you are fortunate to choose a supplier that doesn’t mix up readings or use incorrect calorific values for billing purposes then ......