Very slow download of books to Kindle

Legacy_user

About five yrs ago, I bought my wife a kindle and via my amazon account, downloaded about 400/500 books and we both remember it was easy.

She is now on the last few and asked I download more.

Since then, we have moved house and I needed to change to wifi password on Kindle, this I did. I have also changed laptop. Even so, downloading has been a problem. I think Amazon have changed their page slightly to I've been floundering there. But, the speed at which books have come across has been hellishly slow and we've all but given up. There are over 400 read books that need to be deleted in my opinion, but to do that one at a time, ugh. So is the slow download due to full Kindle or my wifi?.

I am more than happy to buy a new kindle tomorrow if need be. Any idea's please?. Oh, one last thing. I am of the opinion that when we downloaded before, we connected the Kindle to Laptop by short cable, my wife thinks not.

Gravedigger

My missus's books download quite fast, but having said that I do have "Prime" and I think that is an advantage speed wise so they might be using that as a sales ploy.

DCFC79

Ive only downloaded the books over wifi to the kindle so cant really comment on using a pc to do so, should be easy to do.

Gravedigger

Also I believe connecting via 3G is slower than Wifi.

System

Update. My wife tells me that she deleted each book as it was read, yet the kindle said there was over 500. Is it possible she is right and the 500 showing are either a n the cloud or still in her Amazon account.

But, I decided to install the kindle app on my iPad and could see the 500 plus books, so have sat and deleted them ten at a time and now it shows, there are only three unread books in the system.

Looking via her kindle, it shows there are about 15, so don't know what's going on there. Clutching at straws, I'm telling myself the kindle is working slower.

Depending how things pan out, I may say sod it and buy her a new kindle tomorrow. She is not internet savvy so no good suggesting Amazon fire.

Nilrem

Gravedigger wrote: »

My missus's books download quite fast, but having said that I do have "Prime" and I think that is an advantage speed wise so they might be using that as a sales ploy.

Prime won't make a difference to ebook delivery.

IIRC if the books are deleted off the device they stay in the "cloud" storage, but that shouldn't make any difference to the delivery of new books to the device either, as the Amazon "cloud" storage will be dealing with hundreds of millions of books.

My suspicion is that the issue will be something like poor wifi connectivity (or if it's 3g a poor 3g signal) causing slow downloads, either that of if they're books the op has sent via Amazon via the email method (where you use the kindle's email address to upload your own content) it's possible they're far bigger file sizes than normal ebooks.

I've seen ebooks that sit at 10-50mb in size because they've had a lot of images at high resolution, as opposed to the 2-3mb version that had images included at a resolution specific to the ereader (there is no point in a 2+mb photo quality colour image on a B&W ereader).

System

Nilrem wrote: »

Prime won't make a difference to ebook delivery.

IIRC if the books are deleted off the device they stay in the "cloud" storage, but that shouldn't make any difference to the delivery of new books to the device either, as the Amazon "cloud" storage will be dealing with hundreds of millions of books.

My suspicion is that the issue will be something like poor wifi connectivity (or if it's 3g a poor 3g signal) causing slow downloads, either that of if they're books the op has sent via Amazon via the email method (where you use the kindle's email address to upload your own content) it's possible they're far bigger file sizes than normal ebooks.

I've seen ebooks that sit at 10-50mb in size because they've had a lot of images at high resolution, as opposed to the 2-3mb version that had images included at a resolution specific to the ereader (there is no point in a 2+mb photo quality colour image on a B&W ereader).

Thanks, Ive had an overnight thought. Previously my laptop was connected to the router via an ethernet cable. In this new house, oddly enough, the router and all gubbins are in an upstairs room, so I connect via wifi.

I am now thinking that this may be the issue. Later today, I will experiment by taking the laptop to the room where router is, use an ethernet cable and see what happens when I try to download a few books. If they whizz through as before I will know it's that.

PS, the books are text only, they are novels for my wife.

Do I have to get BT to move the gubbins these days?. I rather think Ive seen ads on FB offering to move phone cables etc.

DCFC79

The gubbins as in router etc ?

mac.d

islandman wrote: »

Update. My wife tells me that she deleted each book as it was read, yet the kindle said there was over 500. Is it possible she is right and the 500 showing are either a n the cloud or still in her Amazon account.

But, I decided to install the kindle app on my iPad and could see the 500 plus books, so have sat and deleted them ten at a time and now it shows, there are only three unread books in the system.

When your wife deletes the books on her Kindle, they are still stored in the Amazon cloud, you can only delete them from the cloud by doing so online (via the Amazon website & I guess as you have done via the app. If you go to the Amazon website on your laptop or iPad, you can go into your Amazon account > content and devices > and from the 'Your Content' tab, select up to ten books at a time to either delete, or send to your device. Don't delete any unread books as you will no longer have access to them.

I presume when you buy new books you just get them delivered directly to the Kindle, and don't plug the Kindle into the laptop to copy them across? Either way, just make sure on the home/index page of the Kindle where it shows all your books, make sure you have selected 'downloaded' and not 'all'. Downloaded will only show the books on the Kindle itself, All will show books on the Kindle and in the Amazon cloud.

islandman wrote: »

Thanks, Ive had an overnight thought. Previously my laptop was connected to the router via an ethernet cable. In this new house, oddly enough, the router and all gubbins are in an upstairs room, so I connect via wifi.

You should be able to use your laptop to do a speed test (go to speedtest.net) using just your wi-fi connection and when you plug it in to the router, and see the difference in the two speeds.

Is the router plugged into the master socket? See this BT link for info (http://bt.custhelp.com/app/answers/detail/a_id/40812/~/what-type-of-master-socket-have-i-got%3F). We never had a proper master socket fitted, so were able to get BT to come out and do that. Anything after the master socket is up to you.

System

DCFC79 wrote: »

The gubbins as in router etc ?

yes, plus various other boxes fixed to skirting board. see later post.

System

Update. I've had a guy with excellent reputation come in today. It seems the previous occupant, had for whatever reason, extended the phone line all over the place, hence boxes fixed to skirting boards , about 5/6 of them. Seems all these, plus cables not fixed/attached correctly are hampering speed. With fibre optic I should be getting far from what I have now, and this it seems, is probably why we have problems.

On Friday new cable will be installed into house, hub/router will be in lounge/diner and we are quietly confident today's issues could be a thing of the past. It seems the Kindle is capable of holding thousands of books, so my concern of it holding a few hundred, doesn't hold water. We shall see.