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Healthcare Income Plan (Equity and Law and then some!)
BigAL1
Posts: 1 Newbie
I have an old policy which has been with Equity and Law, Friends Life and now Aviva since 1991. It is set to mature in April this year. I originally was advised to take it out alongside an endowment mortgage. My understanding was that I paid in and if I got sick, I could claim back and if not then I would get a lump sum at the end of its tenure. I have never claimed or defaulted and so was shocked to hear about how much it will pay back after 27 years. Over the years I have only been sent the amount it might pay out if I got sick and as the policy has changed hands over the years I have simply lost track. Have I just been so completely naive and am now paying the price...literally. Is there anything I can do at this point please. 
0
Comments
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Whenever you are unhappy with an insurer your remedy is to complain.
Then if you are unhappy with the response or they ignore you for 8 weeks you can escalate to the FOS for their adjudication at no cost to you0
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