Barclays won’t let me pay cash in without a card anymore.

docmatt

My brother lives in Wales, I’m in the midlands. He’s unemployed and receives a little benefit due to his arthritis. He just gets by.

IF I do a job for a customer and I get a decent tip or I have a good week, I’ll put 100 to one side and when I’m next in town I pay it into his Barclays account quoting his name and sort code and account number. I bank with HSBC.

It might be every two weeks, maybe once a month. It just helps him out.

Anyway I haven’t been into the bank for a month and I had 150 in cash and when I went to pay it in they refused saying things have changed and the only way I can pay it in is with his card but he lives miles away and there is no way I can get his card off him, he needs it!

Is this just a Barclays thing or are all the banks doing it? I posted the money special delivery instead but it was a ball ache going to the post office the other side of the town.

Mchambers

Suggest you put in your HSBC account and then give your bruv a cheque.

northwalesd

Can't you just pay it into your own account and transfer it to your brother? There have been a couple of threads about not being able to pay in without a card recently, though I don't know if it's a Barclays thing.

xylophone

Make a faster payment from your personal account to your brother's account.

EachPenny

I was in a Barclays branch today, at least I think I was - it was a room full of machines with one person who looked vaguely official.

I was trying to find out about cheque processing times and noticed a leaflet about this change to paying in cash.

The helpful advice included: "Give the cash to the other person". Brilliant idea. If everybody did that we wouldn't need the banks any more.

If I remember correctly, the alternative to using the debit card is to pay in using a pre-printed paying-in slip. So if your brother asks Barclays to send him a new book of paying-in slips he can give this to you (instead of his card) and you should still be able to pay cash straight into his account.

Flobberchops

Yep, Barclays and several other banks are moving to a "no identification, no deposit" policy.

The simplest thing for you is probably to just use your own bank or online/mobile banking to transfer your brother the money. Or, if you really must pay in cash, ask your brother to order a paying in book and send you some of the slips.

Robisere

xylophone wrote: »

Make a faster payment from your personal account to your brother's account.

THIS ^^^

It's what I do if I need to transfer money to family members, and what family members do in the opposite direction. It's simple and it's quick.

brianposter

Flobberchops wrote: »

Yep, Barclays and several other banks are moving to a "no identification, no deposit" policy.

I get this in Spain sometimes. It is totally stupid.

docmatt

Flobberchops wrote: »

Yep, Barclays and several other banks are moving to a "no identification, no deposit" policy.

The simplest thing for you is probably to just use your own bank or online/mobile banking to transfer your brother the money. Or, if you really must pay in cash, ask your brother to order a paying in book and send you some of the slips.

Ok I’ll get him to order some slips and do it that way. Many thanks.

mgdavid

docmatt wrote: »

Ok I’ll get him to order some slips and do it that way. Many thanks.

Why on earth wold you put a task on your brother when a better solution has already been suggested?
What exactly do you object to with paying it in to your account and doing an FP?

EachPenny

mgdavid wrote: »

Why on earth wold you put a task on your brother when a better solution has already been suggested?
What exactly do you object to with paying it in to your account and doing an FP?

At a guess the OP doesn't have online banking, or doesn't like using it?

Even if they do, there are many people out there who don't, but still need ways of paying cash into other people's accounts (legitimately).