Overly Aggressive Debt Collector Bailiff

macman

Looks like the OP handed the whole affair over to the debt charity and so did not think it worth attending court to plead their case. Hence the liability order was rubber stamped. Did the charity even attend court as their rep?
LA's do not employ random debt collectors (not enforcement agents) to collect CT.
OP really needs to take ownership of the issue rather than saying it's not even their debt, and relying on volunteers (however well-meaning) to (mis) manage it for them.
CT should be dealt with as a priority debt, like rent or mortgage: the liability order will now add to the debt.

steampowered

Even if the charity are 'dealing', you should still be aware of what is going on with your debts, as the debts remain your responsibility.

I don't think it makes any difference to the debt collector that a charity is helping you.

If you owe the money, then surely they are entitled to chase you for it.

CIS

steampowered wrote: »

Even if the charity are 'dealing', you should still be aware of what is going on with your debts, as the debts remain your responsibility.

I don't think it makes any difference to the debt collector that a charity is helping you.

If you owe the money, then surely they are entitled to chase you for it.

Yep, it makes no difference at all to the end result of who owes the money. It just introduces a middle man where things can go through, an extra link in the chain to potentially fail.

NeilCr

macman wrote: »

OP really needs to take ownership of the issue rather than saying it's not even their debt, and relying on volunteers (however well-meaning) to (mis) manage it for them.
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Just because it’s a charity it doesn’t mean they don’t employ people.

I agree with previous comments. OP should be talking to the charity about this. Things can go horribly wrong when two different people try to deal with debts.

John_In_Lincs

* The charity have dragged their heels on this, but they say they have not been receiving much communication from the people I owe money to.

* I was under strict instruction NOT to take any of this into my own hands.

* Yes, I know I am responsible for this debt, even though it was rather unfairly placed up me.

My original question was should I report this bully of a debt collector?

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NeilCr

John_In_Lincs wrote: »

My original question was should I report this bully of a debt collector?

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I’d say yes - to the debt charity.

As it’s a local one they might have other instances of this happening. And they may have a contact at Jacobs.

We had problems with one of our local enforcement agents. We put the evidence together and presented it to the firm involved (they are quite big around our way). They dealt with the particular agent and offered us a contact should we have any more issues.

And, as you say, you were asked not to take it into your own hands.

John_In_Lincs

Thanks Neil.

steampowered

John_In_Lincs wrote: »

My original question was should I report this bully of a debt collector?

This sounds like a waste of time to me. Personally I would focus my energies on resolving the debt issues.

The starting point would probably be to work with stepchange to understand what your debts are and what is being done about each of them - it doesn't sound like you know.

NeilCr

steampowered wrote: »

This sounds like a waste of time to me. Personally I would focus my energies on resolving the debt issues.

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I’d agree that the debt issues should be the primary focus.

However, I don’t think that reporting the agent to the local charity would, necessarily, be a waste of time. It’s only by folks reporting these cases that anyone can get a handle on how bad it is - and do something about it

steampowered

It sounds like the only thing the debt collector did wrong was that he may have been a bit rude to the Op over the phone?

Sounds to me like reporting that would be a waste of time.