Prolific Academic Survey Alerts

mikep22

I have had a couple of previous instances where circle were slow at sending the money to my bank. But it does get there in the end!

Miró

mikep22 wrote: »

I have had a couple of previous instances where circle were slow at sending the money to my bank. But it does get there in the end!

I do seem to remember people having similar problems in the past. This time the problem is with the payment going TO Circle from Prolific tho in the first place.

mikep22

Mir! wrote: »

I do seem to remember people having similar problems in the past. This time the problem is with the payment going TO Circle from Prolific tho in the first place.

Ah, is the problem then not with Prolific?

I have cashed out on a Friday before and havent had it till the next tuesday, it does happen

WannabeFree

I cashed out Thursday assuming I would receive it Friday like usual.

It still hasn't reached Circle and I assume it won't now until Tuesday.

I haven't had a reply from PA though

silvercar

Advice please.

I accepted a survey on my phone. prolific said it was an unsupported device, so I accepted the survey on my phone, went on my laptop and the survey is in my Submissions but marked as returned. I there a way to open it? It was a part 2 survey, so only open to those who completed part 1, so it can't be that too many people have completed it in the intervening time.

Miró

WannabeFree wrote: »

I cashed out Thursday assuming I would receive it Friday like usual.

It still hasn't reached Circle and I assume it won't now until Tuesday.

I haven't had a reply from PA though

Just received a reply from Prolific and they are aware of the problem.....

"Thanks for your message. We are aware of this issue and are already in contact with Circle to fix this. Don't worry, we will make sure you'll get your payment. We will update you ASAP."

Now wondering if we will have to wait for the payment run tomorrow?

elsien

silvercar wrote: »

Advice please.

I accepted a survey on my phone. prolific said it was an unsupported device, so I accepted the survey on my phone, went on my laptop and the survey is in my Submissions but marked as returned. I there a way to open it? It was a part 2 survey, so only open to those who completed part 1, so it can't be that too many people have completed it in the intervening time.

If it's one of the ones with the shorter 2 minute reservation period it may have timed out while you moved to your laptop. I've been caught out like that and it showed as returned.

silvercar

elsien wrote: »

If it's one of the ones with the shorter 2 minute reservation period it may have timed out while you moved to your laptop. I've been caught out like that and it showed as returned.

It did time out, is there any way of getting it back. I'm only thinking this may be possible, because it was only open to those who had completed part 1, so my space should still be available.

Miró

Mir! wrote: »

Just received a reply from Prolific and they are aware of the problem.....

"Thanks for your message. We are aware of this issue and are already in contact with Circle to fix this. Don't worry, we will make sure you'll get your payment. We will update you ASAP."

Now wondering if we will have to wait for the payment run tomorrow?

Payment now received...all sorted...phew!!

elsien

Circle payment from last week just gone in.