Prolific Academic Survey Alerts

silvercar

allison445 wrote: »

Did anyone else complete the 3 studies on the 2nd November and get paid for them all 3 of mine are showing as returned and I never returned them.
Can we trust the news? - Lab 0
Can we trust the news? - Lab 1
Can we trust the news? - Lab 2

Mine are labelled con 0, con 1 & con 2. Con 0 has paid but the other 2 are marked as returned.

Airthrey

allison445 wrote: »

Did anyone else complete the 3 studies on the 2nd November and get paid for them all 3 of mine are showing as returned and I never returned them.
Can we trust the news? - Lab 0
Can we trust the news? - Lab 1
Can we trust the news? - Lab 2

I did Can we trust the news? Lib Dem 2 and have been paid tor it.

Value

Value wrote: »

I did Lab 1 and Lab 2. Just checked and both are showing as returned. I didn't return them either. Will start by sending a message to the researcher....might have to raise this with Prolific if the researcher is no help as completed these in good faith.

I messaged them and got this reply. Not sure whether to follow up further.

"Sorry for any inconvenience caused. But, your study was returned by prolific admin because of a duplication. I have spoke with the prolific team regarding this matter and they best advised that I should compensate for one of the surveys and the others will be returned. Sorry but, it was a system fault. You will be compensated for one of the survey's."

silvercar

The message I received was:

"Sorry for any inconvenience caused. But, your study was returned by prolific admin because of a duplication. We spoke with prolific regarding this system issue, and they best advised us to compensate one of the studies and return the others, as you would have noticed that all of the survey questions in all three surveys were the same. Hence, why you were compensated for one of the survey's."

Well I did notice that all 3 were the same, but I completed 3 because I was offered 3!

Value

silvercar wrote: »

The message I received was:

"Sorry for any inconvenience caused. But, your study was returned by prolific admin because of a duplication. We spoke with prolific regarding this system issue, and they best advised us to compensate one of the studies and return the others, as you would have noticed that all of the survey questions in all three surveys were the same. Hence, why you were compensated for one of the survey's."

Well I did notice that all 3 were the same, but I completed 3 because I was offered 3!

I only did 2 and neither have actually been paid. I've messaged back saying that they haven't actually paid me for either survey yet, I spent time on both and it's not my fault if they were duplicated. I've pointed out that they were named with different numbers. I've also said I'm going to check on this with Prolific myself because it's not my fault. Will wait and see if there is another response from them. They could also at least have been more upfront with people by messaging us rather than letting us just see the surveys are returned. I noticed my total money had gone down but hadn't realised why.

silvercar

We don't really know if it was the researcher at fault or prolific. One of them clearly allowed 3 surveys to be offered to the same person.

Bottom line is they offered money to complete a survey, I accepted, did the work and now they are refusing payment.

I just don't want to be marked down as stroppy surveyor if that will limit future offerings.

mrsyardbroom

Wow, I've already done three studies this morning.

allison445

Value wrote: »

I messaged them and got this reply. Not sure whether to follow up further.

"Sorry for any inconvenience caused. But, your study was returned by prolific admin because of a duplication. I have spoke with the prolific team regarding this matter and they best advised that I should compensate for one of the surveys and the others will be returned. Sorry but, it was a system fault. You will be compensated for one of the survey's."

Clearly not true as I was paid for none of them although as far as I was aware researchers can only reject not return them.

Merlin's_Beard

Did anyone try and cash out for yesterday? Hasn't happened for me, hoping it's an everyone issue not a just-me one!

julicorn

Q Research Study
Hosted by Eugene Chan
£0.50•5 minutes• £6.00/hr •500/500

Took significantly longer than stated. Would be nice if they could acknowledge that with a bonus payment. I've gotten those a few times in the past - do Prolific require researchers to pay more if the average completion time is significantly longer than stated?