VIP Meet & Greet parking

mine_tiger

baza52 wrote: »

what outcome are you looking for?

I at least want the sat nav replacing or the cost of the sat nav as the screen of the stat nav is broken and unusable

mine_tiger

SuperHan wrote: »

If there's no quantifiable damage, I would think you are just unlucky.

With regard to the miles, it's not unbelievable that they would use a compound up to ten miles away. It's also not unreasonable that they would use your vehicle to transport drivers to and from the airport (for example, if they're bringing your car back for drop off and they have two cars to pick up, it'd make sense that they used your car to bring the other person back).


While I agree it's poor service, I'm not sure you'll get much out of a complaint.

There is damage to my sat nav the screen is broken and is now unusable

Ectophile

They will probably just say that the sat nav wasn't stowed properly. It rolled around until it got caught under someone's foot.

mine_tiger

Ectophile wrote: »

They will probably just say that the sat nav wasn't stowed properly. It rolled around until it got caught under someone's foot.

They wont even reply to the complaint

takman

mine_tiger wrote: »

My sat nav that had been stowed under the passenger seat had been stood on and then replaced back under the seat there is a foot print on the sat nav that looks like a boot print and does not match any shoes that both my husband or myself have. for the sat nav to have come from under the seat shows the car must have been driven erratically and for it to have been stood on show that an unauthorised passenger has been in the car and for it to have been replaced they someone knows they have done it.
as regards the mileage the person who picked up the car wrote the mileage on the sheet but to be honest he rushed so much on taking the car we never checked it we didn’t even get chance to take the documentation out of the car and had to rely on our phone with the last number we had called to be able to phone the company on our return. From the mileage he wrote it suggests that they have only done about 10 miles in the car however they had used 1/4 of a tank of fuel. When the car was returned he literally said your keys are in the car and went no checks or chance for us to check anything.

Why would you keep something you didn't want broken under the seat on the floor?.

Also what car do you have that could possibly use a 1/4 of a tank for 10 miles?. Even if you only had a 45 litre tank that means they would have to average 4 Mpg over those 10 miles. I'm not surprised they wouldn't reply to the complaint it sounds like a joke if you included the bit about the fuel.