Doctors note to withdraw national savings over 65s growth bonds

Ogre_De_Flamme

Banks play all sort of tricks top stop you getting access to your own money.
Anyone had demand for doctors notes from NS&I for maturing bonds? Did they not expect most pensioners to survive the 3 year term so want existence of life proof?

Comments only from actual experience, please.

Keep_pedalling

Has this happened to you? If so could you provide some detail and context please.

BorisThomson

Parents just had to write to them.

The only situation I can imagine them wanting a doctor's note is if you tried to withdraw before the bond matured for health reasons. Are you sure there hasn't been a misunderstanding?

Pollycat

It does sound odd.
I too wonder if there has been some misunderstanding.

Is NS&I even a bank.......?

agrinnall

BorisThomson wrote: »

The only situation I can imagine them wanting a doctor's note is if you tried to withdraw before the bond matured for health reasons. Are you sure there hasn't been a misunderstanding?

I think this must be the reason. My mum's is about to mature and all she had to do was fill in the form they sent her to reinvest, partially withdraw or take the whole lot. They even sent her a reminder to do it.

Pollycat wrote: »

Is NS&I even a bank.......?

National Savings and Investment Bank - the clue is in the name .

Pollycat

[QUOTE=agrinnall;73772582
National Savings and Investment Bank - the clue is in the name .[/QUOTE]

I don't think it has 'bank'' on the end anymore.

pmduk

Actually it's a Government department

agrinnall

Wikipedia says it's a "state-owned savings bank". And although Pollycat is right that it doesn't include Bank in the name any more, my monthly payments from them are labelled NSIB, so I suspect someone, somewhere, still thinks it does!

nyermen

https://www.gov.uk/government/organisations/ns-i

Confirmed, though i'm normally skeptical about wikipedia. Non-ministerial department, described as a "State owned savings bank".

The only difference vs any other bank that I'm aware of, is that there is no "FSCS protection" limit.

macman

Is this perhaps some sort of ID issue? Customer maybe wrote asking for money back at maturity, rather than filling in the correct form?
OP needs to provide context.
The 3 year 65+ bonds are reinvested in the new product by default if you don't give them your requirements.