Extended warranty on white goods

Hollis0906 · 24 January 2018 at 11:20AM

Hi All, I have a hotpoint dishwasher which continually breaks down.
It is now over 12 moths old, first repaired by hotpoint in its last month of warranty and then I took out a Domestic and General plan to cover further repairs. Since taking out this plan it's has broken a further two times.
First repair was a new circuit board, second was allegedly a leak which caused the motor to over heat and I am awaiting my third repair since October 2017.
I have asked if the machine could be replaced as Cleary there is a continuing fault which is not being diagnosed at source. D&G are refusing to replace and each time it breaks I have to wait for someone to attend and diagnose and then return and fix. I am self employed so I've lost 6 days work, more than the appliance cost me!
Is there anything I can do under the sale of goods act? It's clearly not fit for purpose.

Thanks

Le_Kirk · 24 January 2018 at 11:46AM

If you purchased it after October 2015, it is the Consumer Rights Act you should be reading. You may have to commission a report from an independent source to help you with your claim that there is/was in inherent fault, it is not fit for purpose or it is not of satisfactory durability.