PCN from CEL in Greenwich

cheltenham_ross

Hello All,

Thanks in advnace to all of those who have shared guidance and insight into parking issues. I have read a huge amount of posts, but wanted to ask for help with my specific case as I have some conflicting thoughts now I have digested all that I read.

I received a PCN letter from Civil Enforcement Ltd. It was in a car park servicing a number of shops in Greenwich - the precise location is 237-259 Greenwich High Road - I believe it may have cropped-up on here before...

The notice states that "Payment was not made in accordance with the terms displayed on signage". Which seems a common reason for these notices being issued. Incidentally, we were in the car park for 12 minutes and 56 seconds. So, 2m56s over the grace period.

I have a number of questions that I can hopefully be assisted with:

1. The date of parking was 13/1/18. The PCN letter was sent on 17/1/18. Is this incorrect? I believe I read that the DVLA cannot be contacted within 28 days.

2. My wife is 7 months pregnant. Does the 2010 equality act apply here?

3. The store we visited was Pound Store (to get some baby items...) and we made a purchase. The problem is, I cannot find any contact info for PoundStore, only that my credit card receipt says PoundStretcher Ltd (and they are not answering their customer service number), plus the store was only a recent opening, so I am unsure of their relationshop with CEL.

4. The only sign I can see faces into the car park and is not visible from the road. The font size is generally small and the £100 'fine' is somewhere in the smallest print.

What would be my best plan of action? £100 (or even £60) will buy a few nappies when the little one makes an appearance, so I'd prefer it went on Pampers than parking charges.

Thank you in advance :T

Ross

Redx

1) if no windscreen ticket was issued then under POFA2012 cel have 14 days to obtain and send the keeper the pcn in the post , so by day 15 where day 1 is the day after the incident

the 28 day bar is foir windscreen tickets to drivers ONLY, (under POFA2012)

2) Probably

3) chances are its a retail park so complain to the MA , or contact the other shops and find out who they rent from, or who the landowner is

a google search and a forum search on here may reveal similar details

4) signage is almost always to be cited in any appeals, they rarely meet the criteria

the grace period could also be argued if there were delays in parking and exiting (hint)

CEL are BPA members so use the blue text template in the NEWBIES FAQ thread, then its POPLA if they fail to cancel

a landowner cancellation is always best, but do not exceed the appeal window of 28 days

The_Deep

I would have cincerns about that sign, masses and masses of small print, the charge for overstay etc., is buried in the print, it is only a small car park, what happens when you have to wait for a space.

I would venture that they would struggle if they took you to court on that signage.

Read the transcript of Excel v Cutts here


http://nebula.wsimg.com/1bb26d17be44123a662f3e1910ea8cf9?AccessKeyId=4CB8F2392A09CF228A46&disposition=0&alloworigin=1

Coupon-mad

What would be my best plan of action?

The registered keeper (named on the letter) submits the template appeal from the NEWBIES PLEASE READ THESE FAQS FIRST thread.

Then CEL cancel...

...or they cancel at POPLA stage.

Dead easy.

This is why the sticky thread is there, no need for so many threads we can't keep up with.

The_Deep

The whole thing is a scam. How can they possibly think that a mis-typed number plate in a machine, or some other minor breach of their one-sided contract, has so damaged them that they are entitled to £100 compensation.

They will huff and puff, mention credit chaos, thtreaten you will penury, etc. etc., etc., but, if it gets to court, even if they win, (by no means a given), they will have spent far more than a judge will award them.

The whole thing is computer driven and very little common sense is applied to the process.

cheltenham_ross

I received my cancellation notice today!

Thank you to all on here for your help

The_Deep

Well done, now complain to your MP (after reading this).

http://parliamentlive.tv/event/index/2f0384f2-eba5-4fff-ab07-cf24b6a22918?in=12:49:41