Casual Dress Code for Customer Facing

Outsider_83

I'm going to be considered backward on this, however I popped into a local bank to ask for some information on their current accounts. It appears that the person I spoke to required me to book an appointment before revealing such coveted information. However my main gripe was the rather casual dress code, an untidy pair of black jeans and loud Hawaiian shirt was worn by the member of staff - is this now becoming the norm for customer facing staff? It

Annie35

Id have thought not, but maybe it was a corporate dress down day or charity fundraiser day when you called in perhaps?

marliepanda

Outsider_83 wrote: »

I'm going to be considered backward on this, however I popped into a local bank to ask for some information on their current accounts. It appears that the person I spoke to required me to book an appointment before revealing such coveted information. However my main gripe was the rather casual dress code, an untidy pair of black jeans and loud Hawaiian shirt was worn by the member of staff - is this now becoming the norm for customer facing staff? It

How exactly did his attire affect the service he gave you?

I have noticed how more and more places are becoming more relaxed with things. when I first got a job at Marks and Sparks I had to remove all the pink from my hair and take any facial piercings out (I wasnt that wild I promise)

Now when I go I see many 'unnatural' hair colours and various piercings. Same with visible tattoos. Doesnt make any difference to their service,

lincroft1710

I was served by a female cashier in Lloyds a few weeks ago who was wearing a very tired looking pair of jeans

ReadingTim

Dunno about you, but I've seen some pretty ghastly corporate uniforms in banks/building societies, the tops of which aren't too dissimilar from Hawaiian shirts (save for the fact only the women seem to have to wear them, the men are usually limited to a tie of the same colour/design). The fact they're wearing it doesn't make them provide any better level of service though.

You must have hated Christmas jumpers at Asda/Tescos last month - how on earth did you do any sort of grocery shopping at all?!?

RichardD1970

lincroft1710 wrote: »

I was served by a female cashier in Lloyds a few weeks ago who was wearing a very tired looking pair of jeans

They probably cost her a fortune :rotfl:

BorisThomson

At a loss as to why this would be a gripe to you. You don't go to the bank for fashion advice.

suki1964

I remember the days when people with tattoos and piercings wouldn't get jobs in banks

Thankfully those days are long gone

joeypesci

Outsider_83 wrote: »

I'm going to be considered backward on this, however I popped into a local bank to ask for some information on their current accounts. It appears that the person I spoke to required me to book an appointment before revealing such coveted information. However my main gripe was the rather casual dress code, an untidy pair of black jeans and loud Hawaiian shirt was worn by the member of staff - is this now becoming the norm for customer facing staff? It

It should be the norm. What's the problem? If you get served respectfully it shouldn't matter what they were just as long as they don't smell.

I don't like Apple but they have got it right in their stores. Everyone has to wear a shirt with Apple on it but after that, wear what you feel is comfortable.

A study/experiment whatever you want to call it was done by a company owner years ago that I came across on YouTube. After he decided to allow his staff to dress casual they all were more relaxed and he found there were less sick days.

bugslet

Don't see why everyone is having a go at the OP, it's an opinion that it doesn't look professional and banks ( stop laughing at the back:p) are supposed to be professional.

There's a point for all of us after which we might feel that dress is inappropriate. For the OP tatty jeans and a hawaiian shirt aren't giving the right message. Other people might decide that's fine but a micro mini isn't or bloke in a wife beater vest isn't. We all have a level at which we are happy.

We have a uniform for the drivers, our staff turnover is very very low and I've been told more than once that this is the easiest job that people have ever had.

Ozzuk

This has a simple solution, start your own bank and introduce your own dress code. /thread.