Old DFS PPI Claim

Pjntjn2

Hi anyone!,

I'm wondering whether it would be worth me pursuing an old PPi Claim and am seeking advice on this.

I purchased furniture from DFS on 10/10/95 and have a sales contract with credit details of a loan of just over £1000. The PPI box has been ticked despite being self employed at the time.
This particular case has already been dealt with by the Financial Ombudsman and dismissed because "The PPI policy was sold before 14th Jan 2005- the date when all businesses selling insurance became regulated."
My question is whether I could pursue the the compant who financed and ran the credit facility for DFS?, i.e whoever provided the loan for my purchase.

Any advice on this matter would be great before I put it to bed.

dunstonh

The seller is liable. Not the provider. Only when the seller is an agent of the lender or an employee of the lender does the lender take liability.

Pjntjn2

Thanks for the information. That's that one sorted then!

Pjntjn2

On inspection, I'm wondering whether this transaction happened in Oct of 2005.
The sales contract (I think) states 10/10/05 but it isn't very clear.
How do I find out when the purchase took place?

dunstonh

Ask DFS. Or check your bank statements.

Possibly it may be one of those you get 12 months free and start paying after that. In which case, the sale date is the original date 12 months earlier.

safestored4

In your first post you say that the loan was taken out in 1995 to purchase furniture. You now wonder whether it may have been taken out ten years later in 2005. You surely have a good idea of the age of the furniture in your house which will answer your question.

[Deleted User]

safestored4 wrote: »

In your first post you say that the loan was taken out in 1995 to purchase furniture. You now wonder whether it may have been taken out ten years later in 2005.

I doubt the Ombudsman was confused about the date when the complaint was refused on the grounds of it being pre-regulation.

Pjntjn2

I agree that this sounds very random.
I'm wondering whether there has been some confusion here as I've purchased from and sought PPI misselling before from DFS.
A little home research and digging puts the said purchase and sales description to around the 2005 date as opposed to the 1995 date.
I will contact DFS and hopefully they will provide the date so I can see whether I can proceed.

Pjntjn2

Have received a reply from DFS today confirming that my purchase from them was in October of 2005. I'm going to put in a request for them to look into this matter using Resolver.

-taff

Why not just complain directly to them?