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ClearScore query

Hi, I have just looked at my clearscore updated scones and it is down a few points. I know it fluctuates, but I was wondering why it said “you are now on the electoral roll at your current address” I’ve lived here 15 years! Anyone any ideas?

Comments

  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    It tends to throw up new alerts to keep you interested, along with the pretend score, even it nothing has changed.

    Ignore it.
  • PixelPound
    PixelPound Posts: 3,063 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Maybe your council has provided annual update and ClearScore's system isn't set up to distinguish between an existing entry being updated and a new entry added. As said, ignore it. I've had my report where it says I have no credit accounts, even though I had them the month before and the following month new accounts added (the ones that were there two months ago) including ones that have been open well over a decade. So it is most likely the naff software system they are using.
  • Thanks spicy for reply x
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