Deposit dispute with tenants

Comms69

Sydz wrote: »

Joint tenants

Reasons beyond my control me being abroad and I have had numerous life events that have run concurrently
18+ if that is your question? I am not sure I understand the second half.
Contract managed by a letting agency on a 'rent collection' basis
Letting agency and have verified the certificate with TDS
yes they only deal with disputes if they are within 3 months of the tenancy ending according to TDS
@NineDeuce I hear you. I was not born with a mortgage nor did I "get into the game" because I wanted to be a "greedy landlord". I am glad however to have provided you an opportunity to get things off your chest. Thank you for being judgemental.

How old were the items not the tenants!! FGS!

Pixie5740

Comms69 wrote: »

How old were the items not the tenants!! FGS!

:rotfl: When I read it I thought the OP meant the items (s)he is claiming for but now that you say it....

Sydz_2

Comms69 wrote: »

How old were the items not the tenants!! FGS!

:rotfl: Sorry. On average 3 years this includes the 13 months of letting.

Comms69

Sydz wrote: »

:rotfl: Sorry. On average 3 years this includes the 13 months of letting.

No probs.

So potentially lost more than half their value/useable lifetime in that time.


Remember you don't get betterment, which you were trying to mitigate by only charging 50%, but in reality for some items you may be owed more, for others less.

anselld

Sydz wrote: »

yes they only deal with disputes if they are within 3 months of the tenancy ending according to TDS

That doesn't make sense.
If TDS are still sat on the money how can they "not deal with it"?
If TDS no longer have the money where is it?

KittenChops

NineDeuce wrote: »

I appreciate that you might get cack tenants now and again, but we should no way be making things easier for landlords, especially, after my previous landlord provided me with a non-functional oven and fridge freezer which he tried to charge me for....

Clearly as you’ve had one bad experience, all landlords must be the same as your previous one. Makes perfect sense.

NineDeuce wrote: »

Besides, the moral of this story is that if you cant put up with the possibility of obnoxious tenants, then dont get into the game. You cant tell that to the tenants themselves however....

Or perhaps the moral of this story is that if you can’t put up with the possibility of a rubbish landlord, then don’t be a tenant? Statements like that can work both ways.

There’s a “Praise, Vent & Warnings” sub forum - perhaps you’d be better off posting in there…?

PS - I’ve never been a landlord, and I was a tenant / lodger for nearly 20 years in various places…

Sydz_2

anselld wrote: »

That doesn't make sense.
If TDS are still sat on the money how can they "not deal with it"?
If TDS no longer have the money where is it?

There message to me was

• All three tenants need to confirm they are ok with the deduction
• TDS will not deal with the dispute because it is not within 3 months and I should contact Shelter or explore legal options
• They have the deposit

Will try speak to them again tomorrow see if I get someone else on the call who knows a bit more and can help

Comms69

Wanderingpomm wrote: »

People like you astound me. The tenants have clearly behaved improperly and yet of course it’s all the ‘greedy landlords’ fault. If you can’t be constructive keep your viterol to yourself

Possibly. All we have for that is the claim that it was left dirty etc. keep in mind the OP isn't even in the country, so it's unclear how they know this.

Comms69

Sydz wrote: »

There message to me was

• All three tenants need to confirm they are ok with the deduction
• TDS will not deal with the dispute because it is not within 3 months and I should contact Shelter or explore legal options
• They have the deposit

Will try speak to them again tomorrow see if I get someone else on the call who knows a bit more and can help

It sounds like you need to take legal action against the TDS...

elsien

Sydz wrote: »

yes they only deal with disputes if they are within 3 months of the tenancy ending according to TDS
.

If you raised the dispute within three months of the tenancy ending then surely they have to carry on dealing with it. I presume you started the dispute as soon as the tenants left? Their own rules say "
3.20
No application for ADR may be submitted to TDS later than 3 months after the end of the tenancy.

and 2.1

Where there are
Joint Tenants, TDS will require one Tenant to be appointed as LeadTenant. The Lead Tenant must be authorised to act for and on behalf of all Joint Tenants in relation to any Deposit Dispute


I.e dispute submitted. Not resolved.
And who is named as the lead tenant? Are there still contact details for them?
Have you read the scheme rules properly and tried using TDS formal complaints procedure? They can't just carry on sitting on the money refusing to deal with it ad infinitum.