M&S Bank

Wolf52

Hi I used to have a personal reserve account with M&S Bank - it's a bit like a flexible loan. I wrote to them querying the PPI as I honestly don't know why I would have requested it and following a telephone conversation with them last week, I have today received a letter from rejecting my PPI claim, but making an offer under Plevin of £1100.

Grounds for rejection are, amongst other things, that I checked the box wanting PPI. My circumstances then and now to be fair were that I get full salary six months sick pay and would have had a reasonable offer on redundancy. I never claimed under this policy even when I could have back in 2008. I have called them and asked for a copy of the application form which should have been enclosed with their letter.

I guess my question is, are M&S refuting claims on this basis and offering monies under Plevin because it is cheaper for them to do so?

Thanks.

[Deleted User]

No. They're refuting your claim because they do not believe you were mis sold.

Wolf52

fair enough, thanks.