PPI Letter...

Suzanna22

Before Christmas I made a couple enquiries about PPI with Egg, Natwest and Capital One.

So far, I've had a response from Citibank (Egg) to say that I had insurance held with my Egg Card.

The letter says if I'd like to make a complaint in relation to the sale of any PPI insurance policy then I should write to them. Or I could request further information by request for a £10 charge.

My question is, is there a template I can use in order to proceed with the complaint? Or should I pay the extra to get more information about my account to make a stronger claim.

I apologise if these questions are obvious...I've checked the site to see if there is any further information about how to process a complaint.

Many thanks in advance

Wolf52

I have written letters to various lenders stating my reasons for complaining about PPI. Save yourself £10 by doing it this way as there is that to pay with a SAR.

Good luck.

Suzanna22

Wolf52 wrote: »

I have written letters to various lenders stating my reasons for complaining about PPI. Save yourself £10 by doing it this way as there is that to pay with a SAR.

Good luck.

Thank you!! I had to search for what SAR is - I know so little when it comes to this type of thing...

Edited to say: I found this template - https://www.which.co.uk/consumer-rights/letter/letter-to-reclaim-ppi-for-free

Do you think this would suffice?

Many thanks

[Deleted User]

Suzanna22 wrote: »

Is there at template I could use/amend?

Just write, giving your reasons for why you feel you were mis sold.

Templated complaints tend to be more easily rejected as they contain various contradictory reasons.

Wolf52

Ditto what zx81 has said.