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Ppi

Lenders obviously have a record of borrowers to whom they hid and sold these and other insurance policies.

Why are refunds not automatic ?

Comments

  • Because they don't know who believes they were mis sold.

    They also can't just cancel insurance policies for customers who may want or need the cover.
  • dunstonh
    dunstonh Posts: 121,290 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Lenders obviously have a record of borrowers to whom they hid and sold these and other insurance policies.

    In many cases they do not.
    Why are refunds not automatic ?

    Because not all of them were missold. Indeed, some distribution channels still see a very small minority of complaints upheld.

    PPI is still sold today. The problem wasn't the product (apart from in a few areas).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
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