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Car was not as advertised - Only found out when next service due

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Comments

  • Sorry,just saw the main dealer part.

    Contact HO, they might be able to override the dealers decision to not extend the warranty.
  • If that was the case then a light would have come up on the dashboard once the ECU's software was restored to factory standard.

    incorrect as normally when you get a remap and the dpf is removed all trace is wiped from the ecu hence you get no light on the dash.

    http://www.ecuflash.co/dpf-removal/
  • takman wrote: »
    If that was the case then a light would have come up on the dashboard once the ECU's software was restored to factory standard.
    incorrect as normally when you get a remap and the dpf is removed all trace is wiped from the ecu hence you get no light on the dash.

    http://www.ecuflash.co/dpf-removal/
    But takman didn't state that a warning light would be on because of the remap.
    They said that the light would come on when the original ECU software was reinstalled on the vehicle and the DPF had been removed.
  • ThumbRemote
    ThumbRemote Posts: 4,739 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You are entitled to a reduction in the purchase price of the car. The Consumer Protection from Unfair Trading Regulations covers misleading omissions - see http://www.legislation.gov.uk/uksi/2008/1277/regulation/6/made
    Basically, they omitted to tell you material information when you bought the car.

    Even though they have redone the ECU now, the value of a car which has been driven with a reprogrammed ECU for a period is less than the value of a standard car. You would be entitled to the difference in that price back to you.

    The biggest difference is in calculating what the price difference would be. If you can come up with a figure, you can claim that against the dealer; potentially using the small claims court to do so.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker

    Even though they have redone the ECU now, the value of a car which has been driven with a reprogrammed ECU for a period is less than the value of a standard car. You would be entitled to the difference in that price back to you.

    But if the OP gets a reduction for buying a car with a remapped ECU then the dealer could try to charge for the work done in reverting the ECU to its original mapping.
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Your assuming the remap would have devalued the car and caused excessive wear... whereas the reality is quite the opposite. Many people have cars remapped for better fuel efficiency and power which can be sought after.
    The increased wear is mere speculation and based on the baseless assumption it's been ragged about.


    If you did have an opportunity to reject it then it would most definitely have been before allowing them to undertake remedial work.

    As it stands you've allowed them to rectify the so called issue, restore the original warranty which was agreed when you bought it and can be on your way.

    Unless you can prove the remap HAS directly caused excessive wear which you cant as theres no suggestion it has.
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