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Advice needed please!!

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Comments

  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    You send a letter, as told
    They were required to send you this by letter, to cheap out they dont. So dont let them get away with it.
  • System
    System Posts: 178,412 Community Admin
    10,000 Posts Photogenic Name Dropper
    I have sent cheques offering to settle

    Not the best idea
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • North123
    North123 Posts: 10 Forumite
    Pardon - are you calling me an idiot?
  • claxtome
    claxtome Posts: 628 Forumite
    500 Posts Fourth Anniversary Combo Breaker
    Pardon - are you calling me an idiot?
    I am sure he is not.
    Are you looking at IamEmanresu 's signature by any chance below the horizontal line? ;)
    The signature is added to the bottom of any post he does.
    (Just so happens you and me don't have a signature at the moment)
  • North123
    North123 Posts: 10 Forumite
    claxtome wrote: »
    I am sure he is not.
    Are you looking at IamEmanresu 's signature by any chance below the horizontal line? ;)
    The signature is added to the bottom of any post he does.
    (Just so happens you and me don't have a signature at the moment)


    Yes I was ! Sorry - bit sensitive! I Know I've dealt with this badly so far and trying to recover it so didn't really come across as helpful!
  • North123
    North123 Posts: 10 Forumite
    edited 24 January 2018 at 4:23PM
    Hi Umkomaas - apologies for directing this message straight to you but you were extremely helpful before.

    Have been frantically reading threads etc trying to find one that 'fits '. I was hoping to us the letter as per Daniel San 03.10.17 but wanted to check that this was appropriate and relevant?

    The letter before claim refers to paragraph 4 of PAP stating I can complete a reply form online.
    Should I do this or send a letter as queried above?
    I am incredibly upset re this as I feel I have approached this incorrectly from the start without seeking appropriate advice and trying to act reasonably (i.e. I have sent cheques offering to settle). Any advice gratefully received.

    Quick Reply Thanks 0 Edit PostQuoteMulti-quote
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    edited 24 January 2018 at 5:51PM
    They assume this is no defence as all tickets say not transferrable?

    I am even wondering if such a clause in a contract would stand up in court.
    If I buy a car and sell it a year later that does not invalidate the warranty. If I buy a shirt from House of Fraser and give it to my son, they do not invoice me.

    Could you not argue that making a ticket non transferable is an unfair term in a consumer contract?
    You never know how far you can go until you go too far.
  • North123
    North123 Posts: 10 Forumite
    I really don't know. I've not been able to find anyone else who is in the same situation which makes me wonder if i have a case?

    I am going to send a letter per Loadsofchildren and Daniel San in the first instance i think!!

    Any advice re that?
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