We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Unsolicited Refund of Fees x 3??
RiccyGonzalez
Posts: 5 Forumite
Can someone shed some light on this. I called up my BS (Nationwide) to complain about a transaction charge they had levied that I deemed unfair and the lady agreed to refund etc, this may or may not be connected, however I have now noticed that one of my other accounts has been credited 3 times by £13 each time. The transactions are labelled "Monthly Account Fee Refund" which is pretty clear, but before I go to the bank and ask these questions can anyone tell me:
a) why all of a sudden have they credited me without me asking?
b) why three?
c) why not more? After all if I'm due a refund it can't just be for the last three months can it?
d) should I pursue them for the rest?
a) why all of a sudden have they credited me without me asking?
b) why three?
c) why not more? After all if I'm due a refund it can't just be for the last three months can it?
d) should I pursue them for the rest?
0
Comments
-
I've just looked back and it seems that in October the fee went up from £10 to £13. I wonder if this is a mistake in that they haven't notified me properly or something?0
-
Ask Nationwide
Only they can tell you why0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.7K Banking & Borrowing
- 253.4K Reduce Debt & Boost Income
- 454K Spending & Discounts
- 244.7K Work, Benefits & Business
- 600.2K Mortgages, Homes & Bills
- 177.3K Life & Family
- 258.4K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards