NatWest £125 switch incentive

Nick_C

The fact that NatWest seem to be processing the credits manually is a good enough reason not to stay with them. It should have been a simple bit of technology to automate the process.

Its the shareholders I feel sorry for.

binaryuniverse

Deleted_User wrote: »

These lucky customers are in for big compensation if they have to wait until well into next week. Wish I was one of them...

I didn't get free money! I demand compensation!

Steve_xx

starM wrote: »

Was the deadline today?

Expecting 4 across my family. None arrived.

Has anyone spoken with NatWest yet?

It should be there by now, according to the terms of the offer:

If you meet the eligibility criteria for this offer, we’ll pay £125 into your eligible account by 13 April 2018, .....

Nick_C

starM wrote: »

Was the deadline today?

The deadline wasn't today.

The deadline is today.

S_uk

Weybridge78 wrote: »

Just spoke to the switching team. Apparently, there has been a significant bank error with regards to paying people on time and there has been a high volume of calls about people not receiving the payment. The woman I spoke to said that it is now 3 to 5 business days for the issue to be sorted.

If this is true, then someone needs to tell the people running their twitter account. Just an hour ago they replied to a tweet by saying

all switch bonuses will be paid today if criteria met

ValiantSon

Steve_xx wrote: »

It should be there by now, according to the terms of the offer:

If you meet the eligibility criteria for this offer, we’ll pay £125 into your eligible account by 13 April 2018, .....

No, it is still 13th April, and they therefore still have time to meet the deadline.

:wall:

Steve_xx

ValiantSon wrote: »

No, it is still 13th April, and they therefore still have time to meet the deadline.

:wall:

....unless you're in Melbourne, just saying

S_uk

Whilst there are still five hours left, and the money may go through literally at the last second, I do wonder if it was ever wise for them to leave it so late and therefore at a point which wouldn't allow any slack in the system in case something goes wrong or there's a delay in their systems.

[Deleted User]

Steve_xx wrote: »

....unless you're in Melbourne, just saying

There will be something in the t and c's saying that times are London time.

[Deleted User]

S_uk wrote: »

Whilst there are still five hours left, and the money may go through literally at the last second, I do wonder if it was ever wise for them to leave it so late and therefore at a point which wouldn't allow any slack in the system in case something goes wrong or there's a delay in their systems.

Agreed. Worth remembering that it was this banking group's incompetence that almost destroyed the UK economy in 2008.