NatWest £125 switch incentive

bdmum1

Nothing yet for me or my husband either, but we only applied on 29th January.

One word of advice: don't bother making enquiries via the online chat!

I contacted them yesterday to be told all payments had already been made, so if mine hadn't arrived it was because I didn't qualify. When I explained I'd satisfied all the criteria I was told this would be escalated.

My husband then made his own enquiry via online chat, to be told they would still be processing payments up to the 13th.

A further advisor this morning told me no one would be receiving payments until after the 13th! Unbelievable how poorly trained the staff seem to be.

Anyway that led to me receiving a call just now from the complaints dept who have confirmed that a) I do qualify and b) all payments will be processed by close of business tomorrow Friday 13th.

Hope that helps anyone else who's still waiting.

veryintrigued

Mine has been paid in the last 90mins.

Hope this is a help for someone.

Nick_C

Unbelieveable how poorly trained NatWest customers seem to be! The T&Cs say you will be paid by the 13th. 37 hours to go.

shandy1

My £125 in my account this morning. Happy days

GregK2

GregK2 wrote: »

I have made multiple payments into the Natwest account that exceed £1,500 in total, but no single payment of that amount or above. Does that mean I am ineligible?

Just got my bonus, if anyone else had done the same and was wondering.

OxfordGirl

Just got my bonus too! I mean within last 30 minutes or so. It does seem that they are processing them one by one.

djpailo

Just checked - nothing yet for me...got an ominous feeling

PrettyFlower90

Yeh me too.. I did everything that they required but had a lot of trouble opening the account, as their online ID checking didn't work. Fingers crossed! I definitely have POA :rotfl::rotfl:

18cc

Just got the incentive - it wasn't there at 10.00am but was there at 12.30pm

stehouk

Got it this morning, how easy was that, thank you Nat west, although her indoors has bagged it, so not really gained anything doh, not gunna tell er next time i switch her lol