Bosch dishwasher from AO.com

shaun_from_Africa

theonlywayisup wrote: »

But as no one has given the OP the correct reason for his return - 30 day right to reject on being unsatisfactory quality - then it's prudent to point it out rather than discussing the whys and wherefores of something that isn't relevant.

"no one has given the OP the correct reason for his return"
Really. I suggest that you read my first post again.
Why do you think that the 14 change of mind return isn't relevant?
The OP asked if they could return the appliance without giving AO the right to inspect it for faults and a reply to this was that they could return it within the 14 day period for any reason.
Because this right was brought into the topic, I would say that it's entirely relevant to point out exactly why returning the dishwasher this way isn't a good idea.

It's not a good idea but it is both possible and within the OP's legal rights to do so.

I hope you understand now.

macman

Sounds like a loose hinge-which the engineer can remedy with a screwdriver and two minutes work. Even if it's the door itself, replacement is do-able on site.

theonlywayisup

shaun_from_Africa wrote: »

"no one has given the OP the correct reason for his return"
Really. I suggest that you read my first post again.
Why do you think that the 14 change of mind return isn't relevant?
The OP asked if they could return the appliance without giving AO the right to inspect it for faults and a reply to this was that they could return it within the 14 day period for any reason.
Because this right was brought into the topic, I would say that it's entirely relevant to point out exactly why returning the dishwasher this way isn't a good idea.

It's not a good idea but it is both possible and within the OP's legal rights to do so.

I hope you understand now.

\

The OP isn't changing his/her mind. The item (according to them) has a "misaligned door". Therefore he/she is within their rights to reject. When you reject for this reason it isn't a change of mind.

Therefore the correct reason for return (or rejection) is not a change of mind, but a rejection for being faulty/unsatisfactory quality.

You are right, your advice wasn't a good idea, a better idea is to use the legislation for the correct means. I am sure you will understand that.

Stephbryan58

I had a dishwasher delivered today and he took several photos of it and tested it before I signed for it. Mind you I had paid for it to be installed by AO. He was very thorough and didnt rush
If they took photos of yours they may help yr case.

shaun_from_Africa

Stephbryan58 wrote: »

I had a dishwasher delivered today and he took several photos of it and tested it before I signed for it. Mind you I had paid for it to be installed by AO. He was very thorough and didnt rush
If they took photos of yours they may help yr case.

As the OP posted about their problem 8 months ago, I would have hope that one way or another, it was all sorted out long ago.

societys_child

shaun_from_Africa wrote: »

As the OP posted about their problem 8 months ago, I would have hope that one way or another, it was all sorted out long ago.

Yup, OP never bothered returning to say what happened.