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My details arnt up to date on my credit file

Was just wondering if anyone had any advice about what I can do about my credit file. Basically my last address is showing as 2 addresses ago, I do everything they say I should, I'm on the electoral register and have been at all places, I pay council tax, I change all my bank accounts, I've closed old accounts. I update EVERYTHING every time I move. I contacted equifax and clearscore they said the fault was with me and recommended the above. I desperaltly need to move my debt to 0% interest but my credit rating is terrible. Mostly it says because I need to be on the electoral roll it even says I've got no debt, because I've moved it all with me! I feel so frustrated, and im paying and paying and my interest on my existing cards is so high it's not clearing it. Has anyone else got this problem? Thanks

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