two PPI questions - question 2

joesab

in 2003 or 2004 my parents took out a loan of £10,000 . we are trying to see if there was PPI on it but they cant remember who they took it out with. All they recall is that it was paid into their lloyds account from where they withdrew it as a lump sum. BUT - the loan was repaid to the loan provider via standing order from their lloyds account.
I have enquired with lloyds to see if they could find out who they were paying a standing order to for approx 3 years and they say they cant go back as far as 2003/ 2004. We think it also may have been paid back earlier than the original term, when they sold their house so there wont be any records of it later than 2007

[Deleted User]

joesab wrote: »

in 2003 or 2004 my parents took out a loan of £10,000 . we are trying to see if there was PPI on it but they cant remember who they took it out with.

I'm afraid if you've forgotten the seller and have no documentary evidence you are going to have to give up on this one too. Your only possible alternative is to write a Subject Access Request (SAR) letter to every likely lender. This will cost £10 for each, so could prove very expensive. Do note that financial institutions routinely delete records after around six years unless the complainant is still a customer of the Bank.

joesab

They are still Lloyds customers so would they be able to obtain statements from that long ago?

[Deleted User]

joesab wrote: »

They are still Lloyds customers so would they be able to obtain statements from that long ago?

I never mentioned Statements.

You need to go the SAR route with lenders who might actually have provided the loan. Old Statements from another Bank won't show PPI.

Lloyds have already said they have no access to your old Standing Orders, no?

joesab

yes the have said they cant get that info but I was thinking it would say on the statements who the payments were going to

[Deleted User]

Just to repeat, you need to go the SAR route with lenders who might actually have provided the loan. Old Statements from another Bank won't show PPI.

-taff

If it was paid into their Lloyds aco!!!!, how likely is it that they took it out with Lloyds? Or another major bank?

Or is it more likely they went down the Ocean Finance type route?

joesab

we thought it may have been lloyds but checked with them and no loans were taken out with lloyds. Also checked furness building sociey as that who their mortgage was wth. No, it would have been a bank loan, not ocean etc. Reason i was asking abiut bank statements was because the payment going ut to the lender would tell us who it was