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Enterprise car rental, misleading vehicle classification

steveharvey2001 · 2018-01-01 12:38:56

When planning a trip to Scotland last, I made a reservation for the hire of a "Small 4X4" to be collected on 20th December from Enterprise Glasgow central. My reason for hiring a 4X4 was that we needed to drive from Glasgow to the highlands in December for a pre-planned event and needed to be prepared for the weather in…

Comments

Mercdriver Posts: 3,898 Forumite

3 January 2018 at 3:13PM

Clive_Woody wrote: »

You would rather hope that a car hire company was a bit more familiar with what constitutes a 4x4, even if the general public makes incorrect assumptions.

Companies use marketing according to people's (mis)conceptions of a product. Accuracy isn't the first thing they think of. The listing of types forms part of their marketing, whether or not they should is of course questionable.

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