Help please on boiler cover - beyond economical repair scam

EAB2 · 31 December 2017 at 2:32PM

Hi all

This year my boiler broke down for the first time ever. It's 14 years old.

I have a cover plan with 247 home rescue who seem to be complete crooks. They said the circuit board was blown and that made the boiler beyond economical repair. I ended up paying them £250 for someone to come and fix it, which to me suggests a perfectly economical repair - a new boiler is going to cost more like £2500 installed.

The fine print of their policy says something about only covering repairs up to 60% of the boilers value, so assuming a 10% depreciation over 14 years almost ANY repair will be considered 'beyond economical repair' and they will send you to their 'helpful' emergency team who are very good at taking £250 off you.

So - avoid these shysters at all costs.

But I would like to cover the boiler next year, especially as it's getting on a bit. Can people recommend other companies that won't weasel out of making a repair? Years ago I had British Gas out half a dozen times trying to fix an old vaillant boiler that was losing pressure and they didn't even have a call out charge.

Thanks in advance!

FestiveJoy · 31 December 2017 at 2:40PM

Please see your post about this topic from almost 2 months ago, and the replies given then...

https://forums.moneysavingexpert.com/discussion/comment/73376738#Comment_73376738

:xmastree::xmastree::xmastree:

If you are going to carry on with this vendetta, do try and find an old account you've not already used before, or just create a new user account like all the most frequent posters here have done...

https://forums.moneysavingexpert.com/discussion/5141494

EAB2 · 31 December 2017 at 2:43PM

The only helpful reply there was something about staying with British gas, but they're the most expensive, hence asking again

EAB2 · 31 December 2017 at 3:41PM

Sorry Festive Joy

I only just saw the second half of your message. What vendetta? And why should I set up a new account?

jk0 · 31 December 2017 at 4:32PM

I'd be issuing a county court claim for the £250 in your shoes. (Let a judge decide if their actions are reasonable.) I bet you they pay up as soon as they get the summons though.