Help please on boiler cover - beyond economical repair scam

edited 30 November -1 at 1:00AM in Energy
5 replies 1.8K views
EABowdenEABowden Forumite
160 Posts
Part of the Furniture 100 Posts Combo Breaker
edited 30 November -1 at 1:00AM in Energy
Hi all

This year my boiler broke down for the first time ever. It's 14 years old.

I have a cover plan with 247 home rescue who seem to be complete crooks. They said the circuit board was blown and that made the boiler beyond economical repair. I ended up paying them £250 for someone to come and fix it, which to me suggests a perfectly economical repair - a new boiler is going to cost more like £2500 installed.

The fine print of their policy says something about only covering repairs up to 60% of the boilers value, so assuming a 10% depreciation over 14 years almost ANY repair will be considered 'beyond economical repair' and they will send you to their 'helpful' emergency team who are very good at taking £250 off you.

So - avoid these shysters at all costs.

But I would like to cover the boiler next year, especially as it's getting on a bit. Can people recommend other companies that won't weasel out of making a repair? Years ago I had British Gas out half a dozen times trying to fix an old vaillant boiler that was losing pressure and they didn't even have a call out charge.

Thanks in advance!


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