Nationwide confirmed PPI, but should I do £10 DPA request before my mis-selling claim

IanKevinMcDonald

I'm using the MSE guide to PPI, and Nationwide have confirmed that I did indeed have PPI on my mortgage.

The next questions are whether it was missold (as I remember), including the Plevin aspect.

I could just send off a claim to Nationwide, using Resolver and my memory, on the basis that they'll have to dig out the original documents anyway.

Or I could put in a DPA request first, get hold of the original documents, and make a claim based on those.

The guide isn't clear (it talks about digging out the documents in order to demonstrate you had PPI, rather than to demonstrate you were mis-sold), and I wondered if there was any standard advice on this?

Thanks,

Ian

BorisThomson

What are your reasons for complaint, given that MPPI misselling has a very low complaint success rate?

[Deleted User]

IanKevinMcDonald wrote: »

Or I could put in a DPA request first, get hold of the original documents, and make a claim based on those.

Why would you think the original documentation could somehow provide you with cause for complaint?

Such documentation is usually only useful if you are unaware whether you had PPI, but it's unlikely to reveal any mis-selling. Since Nationwide have already confirmed that there was a PPI policy, there seems little point in requesting documents.

What is your complaint going to be?