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http 500 error on MSE?

I normally use Google Chrome as my browser (W10) - for the past few months, whenever I try to access MSE Forums, I get this error message - I have cleared cache/cookies but same issue?


forums.moneysavingexpert.com is currently unable to handle this request.
HTTP ERROR 500
"Hope for the Best
Prepare for the worst"

Comments

  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    Do you get the same in other browsers? (Edge, IE, Firefox, etc).

    What if you try on your phone when NOT connected to your home internet access? (i.e. use someone else's WiFi or data).
  • DoaM wrote: »
    Do you get the same in other browsers? (Edge, IE, Firefox, etc).

    What if you try on your phone when NOT connected to your home internet access? (i.e. use someone else's WiFi or data).


    IE is working-but my regular browser isn't
    I am also able to access via my phone using both my home internet wifi and also data?
    "Hope for the Best
    Prepare for the worst"
  • On the address line (in chrome), there is an icon, when I click on it - it says 'Your connection to this site is not secure'


    Any idea how to add MSE forums to a safe list?
    "Hope for the Best
    Prepare for the worst"
  • DoaM
    DoaM Posts: 11,863 Forumite
    10,000 Posts Fifth Anniversary Name Dropper Photogenic
    On the address line (in chrome), there is an icon, when I click on it - it says 'Your connection to this site is not secure'


    Any idea how to add MSE forums to a safe list?

    Don't worry about it. It's simply telling you that you've logged on to a website that doesn't use https.

    Regarding using Chrome ... try resetting your profile or creating a new profile?

    https://itstillworks.com/completely-reset-google-chrome-15672.html
    https://support.google.com/chrome/answer/3296214?hl=en-GB
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