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Repairing disk errors

A friend asked me to look at their Laptop which had the notorious "Repairing disk errors" loop, I ran it for a few days with no sign of it fixing itself, so I took the disk out and mounted it on USB on my own PC.

At first it gives some hope as the partitions are visitble in Disk Managment but then it goes off and thinks about it and the drive is no longer seen by disk managment. It seems to suggest it is reading the partition table but then cannot see the volumes.

So I guess it is a new hard disk, but with the old disk dead, how do I get Win10 back onto the new hard disk?

I can see upgrades but no ISO for Win10 itself?
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Comments

  • forgotmyname
    forgotmyname Posts: 33,015 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Download windows 10 from the MS site, stick onto a USB stick and install from that.

    Its the 1st link in a Google search.
    Censorship Reigns Supreme in Troll City...

  • Lorian
    Lorian Posts: 6,506 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    https://support.microsoft.com/en-gb/help/15088/windows-create-installation-media

    It will show you two options - used the second one - download media tool
  • Pescur
    Pescur Posts: 51 Forumite
    Sixth Anniversary 10 Posts
    Thanks for these, download in progress...

    This machine does not have a Windows Key on it, have manufacturers stopped putting these on machines?

    It seems that the machine originally had Win 8.1 but was upgraded to Win10.
  • grumpycrab
    grumpycrab Posts: 5,042 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Bake Off Boss!
    Pescur wrote: »
    the machine ...was upgraded to Win10.
    It will have a (Win10) key already then.
  • Pescur
    Pescur Posts: 51 Forumite
    Sixth Anniversary 10 Posts
    NO because the old hard disk is DEAD, whatever WAS is no more.

    SO how do I get a product key, used to be on underside of laptop or behind battery?
  • no need to shout, the machine should be registered on microsoft’s servers and should authorise ok
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • Pescur
    Pescur Posts: 51 Forumite
    Sixth Anniversary 10 Posts
    Sorry, I was not shouting, so do these media not need product ID to install?
  • Normally not necessary, assuming it was verified before, new motherboards are trickier.
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy

    CEC Email energyclub@moneysavingexpert.com
  • unforeseen
    unforeseen Posts: 7,450 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Just an HDD replacement won't have an effect on the on-line verification.
  • Pescur
    Pescur Posts: 51 Forumite
    Sixth Anniversary 10 Posts
    I am trying one more thing on the old hard disk before I give up, I put HD back in laptop and am trying to clone it onto external HD of same size with partition software.

    Is going very very very slowly so not sure if it will work or be reliable.
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