We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Barclays PPI

I have been trying unsuccessfully to get Barclays to prove I did not have ppi on a loan from 1992. Several attempts to ask them to provide evidence I did have ppi - I do not have the paperwork - have been unsuccessful. They have now said as they can not prove I either did or did not have ppi then the claim is closed.
During my contact with Barclays, they initially said I did not have ppi. They then sent me a copy of my records which showed that according to them, the loan may have had ppi. When I asked them to do a manual search they said that they can't locate a policy in my name. What else can I do? They seem to change their view in each response.

Comments

  • If they no longer have evidence, and neither do you, you're out of options.

    You could gamble £10 on a SAR if you're feeling lucky. But everything should have been destroyed sometime in the last century.
  • I thought as much. Never done a SAR before. Any tips? As Clint said" do you feel lucky, punk"
  • You send them a tenner and say you want all data they hold on you, under a Subject Access Request. Nothing more than that.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.2K Banking & Borrowing
  • 253.6K Reduce Debt & Boost Income
  • 454.3K Spending & Discounts
  • 245.3K Work, Benefits & Business
  • 601K Mortgages, Homes & Bills
  • 177.5K Life & Family
  • 259.1K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.