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Cheap Energy Club address question

Sorry if it's a silly question but I'm using the Cheap Energy Club for the first time. I put my postcode in the box and it gives me a drop down list of all the property's listed including my building but not the individual flats in my block and when I click on edit address there isn't an option to add a flat number it seems, anybody know how I do it?

Clicked on "choose this deal" and it still just gives the whole building number when transferred to new energy supplier and not my flat

Comments

  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    You could ask them:

    If you have any queries or concerns, you can email us at energyclub@moneysavingexpert.com. Please include your full name, the email address you joined with and your postcode.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • footyguy
    footyguy Posts: 4,157 Forumite
    1,000 Posts Combo Breaker
    edited 22 December 2017 at 10:46AM
    warriorsq wrote: »
    Sorry if it's a silly question but I'm using the Cheap Energy Club for the first time. I put my postcode in the box and it gives me a drop down list of all the property's listed including my building but not the individual flats in my block and when I click on edit address there isn't an option to add a flat number it seems, anybody know how I do it?

    Clicked on "choose this deal" and it still just gives the whole building number when transferred to new energy supplier and not my flat

    It won't just be the CEC that you have issues with, as many online services now use address auto-lookup based on your postcode.

    You'll need to contact Royal Mail and get your address properly registered.
    https://www.royalmail.com/personal/receiving-mail/update-your-address

    Are you sure you have planning permission for individual dwellings?
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