Postage refund not sure of my rights..

theonlywayisup

jbond wrote: »

According to Amazons terms, anything other than damaged (proven, i.e. opened the box), and buyer HAS to pay return shipping cost.

Where do you see that T&C?

I only see:

The item you received was damaged, defective, materially different, or you changed your mind and you returned it in line with Amazon's return policy but you have not been refunded or the refund was in the wrong amount. You must (1) contact the Seller within 30 days from receipt of the item (or by the end of any extended period e.g., extended Christmas returns policy, if later) and (2) postmark the return within 14 days from arranging the return with the Seller. The refund amount you are entitled to is included in the table below:

What is refunded?
Return reason
Item was damaged defective, or materially different

Product cost
Yes

Original shipping cost
Yes

Return shipping cost
Yes

jbond

theonlywayisup wrote: »

Where do you see that T&C?

I only see:

The item you received was damaged, defective, materially different, or you changed your mind and you returned it in line with Amazon's return policy but you have not been refunded or the refund was in the wrong amount. You must (1) contact the Seller within 30 days from receipt of the item (or by the end of any extended period e.g., extended Christmas returns policy, if later) and (2) postmark the return within 14 days from arranging the return with the Seller. The refund amount you are entitled to is included in the table below:

I might have been (generally) slightly inaccurate there and wasn't clear enough, but I was basing what I said, on the OP particular circumstances (who we haven't heard back from yet).

1) The OP has been refunded (inside or outside a claim?)(we assume the item was actually returned)
2) Seller claims item isn't damaged (by physical inspection?), so change of mind return then.

Based on that (and based on what we know about the item), even though, in the "any other reason" you get your original shipping cost back(within-14), you don't get your return cost back (which could be about the same as the orig cost?
I think an old style record player is quite heavy (so large cost to ship)? What was the actual shipping cost?