Owned car less than a week... losing coolant due to head gasket. What can I do next?

Rolandtheroadie

I'll let you go through the various subsections, but this might help.

http://www.legislation.gov.uk/ukpga/2015/15/section/22/enacted

Or this

https://www.which.co.uk/consumer-rights/advice/the-second-hand-car-i-bought-has-a-problem-what-are-my-rights

Nodding_Donkey

You have the right to reject it for a refund. Do it.

I would also contact your credit card company and tell them you want to make a section 75 claim. They are liable for the whole car.

aqueousdan92

Hi there guys, thanks for the replies, they really are massively appreciated!
I have now heard back from this guy and basically he is saying that we agreed to giving him one go at repairing the vehicle. At the time of speaking to him we thought maybe our only option was to have the car fixed under warranty but neither of us agreed to this. Even if we did agree to this, we have the right to change our mind surely?

Anoneemoose

aqueousdan92 wrote: »

Hi there guys, thanks for the replies, they really are massively appreciated!
I have now heard back from this guy and basically he is saying that we agreed to giving him one go at repairing the vehicle. At the time of speaking to him we thought maybe our only option was to have the car fixed under warranty but neither of us agreed to this. Even if we did agree to this, we have the right to change our mind surely?

As far as I know, and as long as he hadn’t started the repairs, then you should be able to change your mind, however, even IF that bit was enforcable by him, I also believe he would have to prove you agreed to this and I cannot see him being able to do that.

As others have said, if he doesn’t play, just contact your credit card company and start a s75 claim.

Maybe put everything in writing or via email now.

bris

aqueousdan92 wrote: »

!
I have now heard back from this guy and basically he is saying that we agreed to giving him one go at repairing the vehicle. At the time of speaking to him we thought maybe our only option was to have the car fixed under warranty but neither of us agreed to this. Even if we did agree to this, we have the right to change our mind surely?

Well no, if you did give them the chance to fix it then they do have that right and you can't change your mind.

Moneymaker1985

What is the reg and mileage of the car

macman

As above-give us some context. Whether you have a rejection or a repair, the cost of getting the car back to the dealer will be yours and yours alone. The dealer is also not responsible for the cost of the inspection by the other garage, as you failed to notify them of the fault, nor gave them the opportunity to inspect it before you spent money on it.
Are you seriously expecting them to pay for the repair only for you to then reject it again?
Although you undoubtedly have a right to rejection at this stage, I'd be interested to know what diligence you did. What questions did you ask about the condition of the vehicle and any known faults, and did you examine the service history?
Another case of extra costs and hassle incurred by a buyer travelling hundreds of mile to buy a vehicle that is commonplace, and surely available nearer home?

George_Michael

bris wrote: »

Well no, if you did give them the chance to fix it then they do have that right and you can't change your mind.

Of course they can change their mind.
The seller misinformed the OP about their statutory rights:

My partner phoned the dealer who didn't want to know. He spouted a load of legal mumbo jumbo at her and has left us confused. We are under the assumption that we are able to reject this car and get a full refund but he seems to say otherwise

and if they had been correctly informed and not lied to, they may well not have agreed to a repair.

Moneymaker1985

You got robbed.

Get some solicitors involved now