chromebook keeps turning on and off?

blackcloud

Hello all,

I have a asus c201p chromebook and when I plug it in the screen loads up but then dissapears after 3 seconds.

I have tried Press and hold Ctrl + Alt + Shift + r but nothing happens at all.

I removed battery and put it back in but still doesnt work.

Any idea how I can fix this?

thanks all in advance

ballyblack

seems like a battery/power problem..........how old is it?

blackcloud

Very new, only been used 4 times.

psychic_teabag

blackcloud wrote: »

Very new, only been used 4 times.

Take it back to where you got it, and ask for a replacement ..?

Silvester89

If you've tried doing a factory reset as per the guide on the Google website, I would probably take it back to the retailer for replacement or repair.

https://support.google.com/chromebook/answer/183084?hl=en-GB

Trapdoor

Recently bought an Asus C101 flip ... it would randomly reboot, even running guest mode (no chrome extensions), after a power wash and even after a full OS recovery from a clean downloaded copy to flash drive.

Had it replaced, new one hasn’t crashed or reset once. But this one has an issue where it goes to sleep when the screen is flipped to tablet mode.

My opinion on ASUS stuff was never terribly high, but the C101 fitted a specific work need. If I could find the same form factor in another manufacturer I’d swap in a heartbeat. As has been suggested, get it swapped out and hope the replacement doesn’t have the same or a different fault.

therealhyper

blackcloud wrote: »

Hello all,

I have a asus c201p chromebook and when I plug it in the screen loads up but then dissapears after 3 seconds.

I have tried Press and hold Ctrl + Alt + Shift + r but nothing happens at all.

I removed battery and put it back in but still doesnt work.

Any idea how I can fix this?

thanks all in advance

Have you recently installed a new software or update on your device ?

Are you able to start the device in safe mode ?