Confused

Stanners63

I was recently contacted by an agency regarding PPI. Ho told me the easiest thing to do is go through past credit cards store cards i had. I went through the names of banks and store cards. He then asked about mortgages and providers, again i gave him our past lenders. He told me lenders would keep a percentage of my payment as protection, insurance. This is where i get confused, i asked how would i know about this? he replied you wouldn't they just did it. He informed it could be a lot of money im due back?
I haven't claimed any PPI so new to all this, to be fair i can understand why people get agencies to do it for them . Finally will i have to send a letter to all the cards etc i had in the past or is there a online site where i can check. Thank you

[Deleted User]

He's talking rubbish. But that is to be expected if he represents a claims company.

Check your statements or directly with lenders to see if you had PPI and then write to them with your complaint reasons if you did.

There is no central database, but you can check your credit files for accounts over the last 6 years.

Stanners63

Thank you. Credit cards i dont have any statements. Can i write to them to ask if i had PPI i would assume they have to tell you>

[Deleted User]

Yes, you can ask them and they'll tell you - as long as they have records remaining.

dunstonh

He told me lenders would keep a percentage of my payment as protection, insurance.

Not quite. In a very small number of cases and going back to earlier than 90s, some building societies (not banks) operated a sub account that you could pay your home insurance out of and in rarer cases, MPPI. However, these were monthly premiums and showed on the mortgage statements.

i asked how would i know about this? he replied you wouldn't they just did it.

You would know as it would be on your statement and in the case of home insurance, you would get the renewal documents. In the case of MPPI, you would get the initial documents and a letter every time the premium changed.

He informed it could be a lot of money im due back?

Or you could be due to back nothing. He doesnt know as he hasnt even ascertained you have it, let alone if it was missold (and most MPPI complaints fail as not being missold).

to be fair i can understand why people get agencies to do it for them .

Yes. People who have been missold PPI are easy targets for CMCs to missell to them by telling porkies.