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HELP - Miller Pulling Incentives

Hi Guys

I'm really hoping an expert can shed some light on this for me as its very worrying.

My wife and I placed an offer and reserved a plot at a Miller Homes site in mid November. We are part of a chain who are all proceed-able consisting of:

First time buyer > Our buyer > Miller Homes

The house has lots of incentives including a gifted deposit which brings it into our budget.

The issue is that the purchase of our house has been delayed and will not complete in December as agreed, and is now looking to complete on the 12th Jan.

Miller have sent a letter to advise they are withdrawing the incentives, putting the house back on general sale and keeping the reservation money for their fees.

Is their anything we can do? Do we have a leg to stand on? What approach should we take?

Any help would be greatly appreciated.

Thanks
Confused_Chris
«1

Comments

  • Sounds strange. Who is withdrawing? Are they pulling out of the sale, or are you due to the change of date and incentives? What does the reservation document that you signed say about the reservation fee and the incentives?
  • Hi Lunchbox

    Thank you for replying.

    So Millers are the ones withdrawing.

    So Our buyer has set the completion date of the 12th Jan and has informed our solicitors that it will complete on that date.

    However we agreed with Miller Homes that we would complete much sooner. The date was initially the beginning of December which was delayed to the 22nd December as our buyers buyer was delayed.

    When our buyer was advised of this new date (22nd Dec) he advised that he couldn't do it and it was set at the 12th Jan (which has been confirmed in writing)

    That is when we informed Miller Homes who told us if it couldn't complete on the 22nd December, they would be withdrawing all incentives and re marketing the property as of Jan.

    The document we signed effectively tells us we have reserved the property for 28 days (I dont have it to hand but I can check after work if this helps)

    Thanks
  • eddddy
    eddddy Posts: 18,339 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    The issue is that the purchase of our house has been delayed and will not complete in December as agreed, and is now looking to complete on the 12th Jan.

    Miller have sent a letter to advise they are withdrawing the incentives, putting the house back on general sale and keeping the reservation money for their fees.

    Do you really mean 'complete' - as in hand over the money, get the keys and move in?

    Based on this...
    The document we signed effectively tells us we have reserved the property for 28 days

    ... I suspect you mean you want to exchange contracts on 12th Jan.

    You probably need to clarify this, in order to get helpful advice.
  • Lunchbox
    Lunchbox Posts: 278 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Ok, so you’ve fallen foul of the 28 Day exchange rule. I’m not sure there’s anything you can do I’m afraid :( The 28 day exchange period is pretty standard for new builds, but most developers are a bit flexible as long as you’re making good progress with the purchase.

    The property may now have gone up in value, they think they can sell it without incentives, or they’ve had enough of the repeated delay in completion dates, so they’re within their rights to withdraw from the sale and keep your fee as you haven’t exchanged within the 28 day period.

    (Given that the OP says the completion was originally anticipated for beginning of December I’m assuming they reserved a lot more than 28 days ago).
  • Thanks edddy

    So the date of the 12th Jan is where we would be looking to Complete.
    Our buyer is looking to Exchange as soon as possible

    The signed document was agreement to exchange within 28 days

    Hope this clears it up a bit. I'll be honest, I'm so new to this that I am struggling to get my head around things, so I apologise in advance if I miss anything.

    Thanks
  • kingstreet
    kingstreet Posts: 39,374 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Did you reserve the property on the basis you would complete the purchase before 31/12/2017?

    If you did, the package is based on you completing before the year-end which you are unable to do due to your buyer's insistence on a January completion.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • @Lunchbox

    Yeah that's pretty much it, we are outside the 28 days and they have said, the reason they offered incentives was to sell the house in time to hit the half year figures.

    Doesn't look good :( but thanks for your help!
  • @Kingstreet

    Yes, we agreed to complete on the 22nd December and it isnt possible for our buyer until 12th Jan.

    Thanks
  • kingstreet
    kingstreet Posts: 39,374 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    @Kingstreet

    Yes, we agreed to complete on the 22nd December and it isnt possible for our buyer until 12th Jan.

    Thanks
    Their financial year ends on 31 December, so a few bonuses were probably affected by your inability to complete.

    Now the urgency is over, they are going to re-market and try to achieve a higher price and more profitable sale.
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • Thanks edddy

    So the date of the 12th Jan is where we would be looking to Complete.
    Our buyer is looking to Exchange as soon as possible

    The signed document was agreement to exchange within 28 days

    Hope this clears it up a bit. I'll be honest, I'm so new to this that I am struggling to get my head around things, so I apologise in advance if I miss anything.

    Thanks

    I think it is as simple as you didn't meet the 28 day deadline.

    My experience of buying a Miller Home was that if we hadn't have pushed and pushed them for a move in date then we would never have moved in because they never would have finished the house.

    (Slight exaggeration there but when you have given notice on your rental home, it is a bit difficult)
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