Fined for no permit that aren't provided to my company!????

Porkchop895

Hi everyone.

Being a complete idiot and listening to some bad advice, the driver sent an email about a windscreen ticket to the company (Car Park Management Services ltd) who issued the PCN on windscreen. They replied to the driver saying that the appeal had been rejected and sent a photo pdf of the car in a space at the usual car park and all the details. I gather this would then be the same as a postal NTK? (I think that's the right term). Because it was a work email account, the response went to the junk email and the driver didn't see it. Then when the driver did see it, didn't have enough time to get an appeal in to the IAS due to a holiday (but the driver logged on and put the details in while away so the IAS have it as missing an appeal). So the driver left it (stupid again) and never got a letter in the post from CPMS, however the driver has found out that some post didn't get to the driver's address due to it being a new build and problems with the post office etc. so they MAY have sent it. Next thing was a Debt Recovery Plus letter for £160 when the original fine was £100. This letter will be ignored, but the driver doesn't know how or who to respond to in regards to appealing a fine after the options seem slim.

The driver has never parked at this car park with a permit as the site management do not provide this certain company with parking permits (!?). The site manager sees fit to say that the driver is the one in the wrong as the car was parked in the wrong ZONE. This car park is shared by other companies as well who are considerably smaller and require less spaces but apparently they are zoned.

Up until this point (six months of working there) the driver had no idea about these zones. The car had always been parked as close to the building entrance as possible without being in a disabled spot. It just so happens that the zone the driver's company has is the closest. On the day of the fine, there were four meetings for the company and all of the spaces were filled in this zone. The driver had to park further away than the car had ever been parked before and because of this the fine was issued on the windscreen as it was another company's zone.

I can tell you that the vehicle MANY spaces around in this zone, so it did not impact on the other company's business and because they do not check for permits in the drivers company's zone and as it is closer to the building, it may be that other companies use those spaces as they are lazy and could have taken a potential space for an equally lazy driver.

Any help would be GREATLY appreciate. I have the photo of the signage which talks about numbered spaces and permits, but nothing about company zones. The driver has the email PDF details, the Debt Recovery Letter, but not the window ticket as it is lost.

I really HAVE read the sticky posts, but because there is an appeal (which only asks what the fine is for and has the driver's name at the bottom of it, but it does not reference who was driving) and acknowledged it stupidly, coupled with the fact that the site won't give the driver a parking permit I can't find anything specific to this scenario. Is it the case that a generic template sent to the parking company is sufficient even after an appeal has been rejected. I feel a stronger argument is necessary as otherwise they will view this fine as a solid case at court as all that has been done is an email asking what the fine was for in the confusion

Thank you SO much in advance if you help. The company has an office move in January where they will have a car park WITH permits handed out!!!!!

Porkchop895

Oh and I would just like to say that I ADORE MSE and kinda wish I had started on the forum in a different way