Carpet shop compensation

golfbuddy3

We had new carpets fitted this year some months later we realized we had a water leak due to the fitters error. We may need to move out of our home, while drying and decorating takes place. After the insurance has dealt with the situation, should we pursue compensation from the carpet shop, If so what sort of figure should we be looking at. Carpets cost about £3000 insurance claim probably more than £10,000 to put right

glentoran99

What could a carpet fitter do to cause a water leak?


but the fitter is probably self employed so wouldn't be the shop you would be pursuing

golfbuddy3

gripper rod nail through heating pipe instead of using glue.

Ganga

Surely the insurance company will pick up the bill,why do need compensation?

glentoran99

golfbuddy3 wrote: »

gripper rod nail through heating pipe instead of using glue.

Did he know there was a heating pipe? Was it marked? Was he made aware? Could he reasonably have expected it to be there? Heating pipes aren't usually reachable by gripper rod nails


Sorry just playing devils advocate and what is likely to be tested if you go to court

bris

Gripper rod nails are impossible to pass through the sub floor as they are only 10mm long. No one uses glue.


Liability after some months is pretty much impossible to prove.

baza52

is this the same nail that was previously there before the carpet was fitted?

golfbuddy3

We did say no new gripper rod to be used

Shaka_Zulu

golfbuddy3 wrote: »

We did say no new gripper rod to be used

Why ?

beeg0d

golfbuddy3 wrote: »

We did say no new gripper rod to be used

Gripper isnt a option (for most carpet) if new gripper is needed it is needed. It has to be a specific distance from the skirting boards (which varys from carpet to carpet, The gap should be 2 thirds of the thinkness of the carpet).

Assuming the fitter used the correct nails (standard gripper is prenailed with 18mm duel purpose ring shank nails) it would be impossiable to damage your pipe work. All pipe working should be at least 22mm below the surface of the floor, 18mm nails less 8mm thickness of gripper means there would only be 10mm penetration. So assuming the correct nails were used the error lies with the plumber/builder who sighted the pipes incorrectly.