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Sainsburys Energy (Still Taken Payments)

mattytun
mattytun Posts: 13,920 Forumite
Rampant Recycler Xmas Saver! Savvy Shopper! Energy Saving Champion
my Sainsburys duel fuel energy ended back in September or something so I jumped to Ovo energy duel fuel 2yr fix which Martin promoted

Today I got email from Sainsbury saying they are taken £52.46 on 27th December

I'm bloody lost now with billing they have me lost hope this gets sorted tomorrow when I phone them.:mad::mad:
Can't sleep, quit counting sheep and talk directly to the shepherd :cool:

Comments

  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you have confirmation from OVO that it is now your supplier for BOTH Gas and Elec ?

    Is the Sainsbury bill a final bill - there would have been one for Elec and one for Gas (the Gas can take a long time)
    Never pay on an estimated bill. Always read and understand your bill
  • mattytun
    mattytun Posts: 13,920 Forumite
    Rampant Recycler Xmas Saver! Savvy Shopper! Energy Saving Champion
    Robin9 wrote: »
    Have you have confirmation from OVO that it is now your supplier for BOTH Gas and Elec ?

    Is the Sainsbury bill a final bill - there would have been one for Elec and one for Gas (the Gas can take a long time)
    Hi been with Ovo since October according to them when I phoned them up :cool:

    Ivehad letter from Sainsbury's says you're no longer with us a few month ago I've paid bills to ovo in feking lost now heads spinning.
    Can't sleep, quit counting sheep and talk directly to the shepherd :cool:
  • Robisere
    Robisere Posts: 3,237 Forumite
    Ninth Anniversary 1,000 Posts Photogenic Combo Breaker
    Don't you keep records? -

    " my Sainsburys duel fuel energy ended back in September or something "

    Even if you have paperless billing, save the PDF's on your computer.
    And it's dual not duel. Duel means -
    " a conflict between antagonistic persons, ideas, or forces; also : a hard-fought contest between two opponents. "

    Dual means:
    " Consisting of two parts, elements, or aspects. "

    Pedantic? Yes, I am fighting for the Pedant's Revolt.
    I think this job really needs
    a much bigger hammer.
  • System
    System Posts: 178,364 Community Admin
    10,000 Posts Photogenic Name Dropper
    Suppliers have 6 weeks from the actual date of the transfer of supply to raise a Final Bill. It follows that it is possible to pay two suppliers for a couple of months. All overpayments will be returned. Have you received a Final Bill? The important thing to check is that the two suppliers have used the same readings to open and close your accounts.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • mattytun
    mattytun Posts: 13,920 Forumite
    Rampant Recycler Xmas Saver! Savvy Shopper! Energy Saving Champion
    Sorted it out today glitch from Sainsburys money refunded plus a nice little £10 as a sorry :D:cool:
    Can't sleep, quit counting sheep and talk directly to the shepherd :cool:
  • Robin9
    Robin9 Posts: 12,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    That's good news.

    To help others what was the issue ?
    Never pay on an estimated bill. Always read and understand your bill
  • Norman_Castle
    Norman_Castle Posts: 11,871 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Robisere wrote: »
    I am fighting for the Pedant's Revolt.

    "The pedants are revolting."

    "They certainly are"
This discussion has been closed.
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