Rbs who to send request too
in Reclaim bank & credit card charges
3 replies 1.3K views
hi im very new to all this and was just wondering if anyone could tell me who i would send the initial request for bank charges to in rbs? would it be head office or my branch?
This discussion has been closed.
Latest MSE News and Guides
Did you know there's an MSE app?
It's free & available on iOS & AndroidMSE App
Regifting: good idea or not?
Add your two cents to the discussionMSE Forum
Energy Price Guarantee calculator
How much you'll likely pay from AprilMSE Tools
What type of bank charges? (the approach differs depending on the issue)
e.g. is it packaged bank account charge or overdraft charges
However, if you are in such hardship you should make your case to the Bank who will then decide if a refund of (some) charges is appropriate.
Note that any refund is a goodwill gesture by the Bank and that they can choose instead to suspend further interest for a time or put your account into a debt management programme.
It doesn't matter what address you send your request, your local branch or head office is fine. Remember, the banks won their court case on unfair charges in 2009-so make no mention of the charges being unfair.